Hi there! I see your DEX Screener app isn’t loading on your iPhone with iOS 18.5. Let’s get this sorted out together. To start, can you tell me a bit more? For example:
- Does the app open at all and then freeze, or does it not open at all?
- Are you seeing any error messages?
- Have you tried restarting the app or your iPhone yet?

Meanwhile, here are some initial steps we can go through:

1. Force Close and Reopen the App
- Swipe up from the bottom of your screen and pause in the middle to open the app switcher.
- Find the DEX Screener app and swipe it up to close it.
- Open the app again and see if it loads.

2. Restart Your iPhone
- Hold the side button and either volume button until the “slide to power off” slider appears.
- Slide it to turn off, then hold the side button again to turn it back on.
- Try the app again.

3. Check Your Internet Connection
- Ensure you have a stable Wi-Fi or cellular data connection, as DEX Screener needs internet access to load data.
- Try opening a webpage in Safari to confirm connectivity.

4. Update the App
- Open the App Store, tap your profile icon at the top right, and scroll down to check if DEX Screener needs an update. If yes, tap Update.

5. Reinstall the App
- If the problem persists, try deleting the app (tap and hold the icon, then choose Remove App > Delete App) and reinstall it from the App Store. This can resolve corrupt data issues.

Could you try these steps and let me know how it goes? If it still doesn’t work, we can dig deeper into settings or look for server-side issues.

Are you able to try these right now?

It doesn’t open at all. my iPhone is iOS 26.4 and I just downloaded the app

Thanks for the extra info! I noticed you mentioned your iPhone is running iOS 26.4, but the latest Apple iOS version number is around 18.x, so I just want to double-check—is your device definitely running iOS 18.5 (which matches your earlier message) or 16.4? Sometimes the iOS version can affect app compatibility.

Since you just downloaded the app and it won’t open at all, here are some tailored steps to address this:

1. Confirm iOS Version Compatibility
- DEX Screener supports iOS 16.4 and later versions. If your device really is iOS 18.5, that’s good. For iOS 16.4 as well, there are no known compatibility blocks, but older devices with iOS lower than 16 may encounter issues.

2. Restart Your iPhone
- Hold the side button and volume button, slide to power off, then turn it back on. This refreshes system resources.

3. Force Close and Reinstall the App
- Since the app doesn’t open at all, uninstall it by pressing and holding the app icon, tap “Remove App” then delete.
- Reinstall the latest version from the App Store. Sometimes a fresh install clears corrupt residual data.

4. Check Background App Restrictions
- Go to Settings > General > Background App Refresh and ensure it’s enabled for DEX Screener if the app shows up there.
- Also check Settings > Screen Time > Content & Privacy Restrictions to make sure the app isn’t restricted.

5. Try Installing via Safari "Add to Home Screen" (if reinstalling the app doesn’t solve it)
- Open dex.screener.io in Safari.
- Tap the Share button (square with arrow up) and choose “Add to Home Screen.”
- This creates a web app shortcut that can sometimes bypass specific app-launch issues on iOS2.

If these steps don’t get the app to open, it might be worth checking if there’s a temporary server or app issue on the DEX Screener side. You can also watch this helpful step-by-step video about fixing DEX Screener app issues: YouTube guide1.

Go ahead and try these, and let me know what happens. I’m here to help you get it working!

Are you able to try reinstalling and the "Add to Home Screen" approach?