If you are experiencing difficulties when attempting to upload your insurance card in the MyNISSAN application, follow these steps to resolve the issue:

1. Check File Format and Size: Ensure that your insurance card is in an accepted format, such as JPEG or PNG. Verify that the file size does not exceed the maximum limit set by the application (often around 5MB).

2. Make Sure VIN is Visible: Double-check that the Vehicle Identification Number (VIN) is clearly visible on the insurance card. This may be a requirement for the verification process - learn more.

3. Update Insurance Information: If your insurance details have changed recently, contact your insurance provider to receive an updated insurance card. They can often send this card via email, which you can then upload - learn more.

4. Use the Latest Version of the App: Ensure that your MyNISSAN app is updated to the latest version. App updates often fix bugs and improve performance. You can check for updates in your app store - learn more.

5. Clear App Cache: Occasionally, clearing the app cache can help resolve issues. Go to your device’s settings, find the MyNISSAN app, and select “Clear Cache”. This action can refresh the app and remove any temporary issues affecting it.

6. Test a Different Device: If possible, try uploading the insurance card from a different device. This helps determine if the issue is specific to your current setup.

7. Reach Out to Support: If the above steps do not resolve the problem, consider contacting MyNISSAN support for assistance. You can reach them at (844) 908-0077 for help with app-specific issues - learn more.

By carefully following these steps, you should be able to successfully upload your insurance card and add your vehicle in the MyNISSAN application.