Hi there! Thanks for reaching out about the missing paintings associated with the RIY tag in the Ascension app. Just to better understand, could you please clarify:

- Are you not seeing any paintings at all that have the RIY tag, or is it a specific set or category missing?
- Are you logged into your account in the app?
- Have you recently updated the app or iOS version?
- Have you tried any initial fixes, like restarting the app or your iPhone?

Knowing this will help me guide you through the best steps to get this resolved. Looking forward to your details!

I reloaded the app. Still no paintings to review. I am on day 184. Did not have any trouble until day 183 and yes logged into account.

Thanks for the details. Since you mention that everything was fine up to day 183 and now on day 184 there are no paintings to review despite reloading the app and being logged in, it sounds like this might be a content availability issue rather than a device or account problem.

Here's what I suggest:

1. Check for App Update: Sometimes new content availability depends on the latest app version. Go to the App Store and see if there’s an update to the Ascension app. If so, please update.

2. Verify Internet Connection: Ensure you’re connected to a strong, stable internet connection as content might fail to load with poor connectivity.

3. Log Out and Back In: Try logging out of your Ascension account within the app, then log back in. This can sometimes refresh your content access.

4. Restart iPhone: Give your iPhone a restart to clear any temporary glitches.

5. Wait or Contact Support: There are cases where content is intentionally paused or delayed on specific days for programming reasons. I noticed some mentions of missing paintings review on day 184 in the community discussions and YouTube videos related to Ascension content, which might indicate a known temporary content gap or update delay1.

If after trying these steps you still see no paintings to review, it would be best to contact Ascension support directly at [email protected] for clarification on whether this is expected for day 184 or if there's a technical issue on their end.

Let me know how it goes or if you want me to guide you through any of these steps! Are you satisfied with the solution I provided?

Troubleshooting Ascension app painting display problem

Thanks for asking about troubleshooting the painting display issue in the Ascension app on your iPhone running iOS 18.6. Let's go through the recommended steps from Ascension's official support resources to resolve this problem:

1. Restart Your Device
Turn off your iPhone completely, wait a few seconds, and then power it back on. This simple step refreshes the system and can clear temporary glitches affecting app display.

2. Update the Ascension App
Visit the App Store and check if there's an update available for the Ascension app. Running the latest version ensures you have the newest fixes and features.

3. Update Your iOS Software
Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check. Sometimes app issues arise due to incompatibility with the OS version.

4. Delete and Reinstall the App
If the above don't work, delete the Ascension app from your device and then reinstall it from the App Store. This helps clear out any corrupted data or incomplete installations1 2 3.

5. Check Internet Connection
Ensure you have a stable Wi-Fi or mobile data connection, as content like paintings may not display properly if connectivity is poor.

6. Contact Ascension Support
If none of the above work, the issue might be on the server side or a known bug. It's best to contact Ascension support at [email protected] for further assistance.

Please try these steps and let me know if the paintings start displaying correctly. Are you satisfied with this troubleshooting approach?