[PressReader] Library login. When I go to open publication asked to sign in again. Endless loop. No joy. Help!

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fjferal
5 months ago In PressReader
library login. When I go to open publication asked to sign in again. Endless loop. No joy. Help!

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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5 months ago

Hi there! It sounds like you're stuck in an endless sign-in loop when trying to access PressReader through your library login on your Windows device. That can be quite inconvenient!

To help you better, could you please tell me a bit more?

- Are you using the PressReader app or accessing PressReader through a web browser?
- Does the loop happen right after you enter your library credentials or at some other point?
- Have you already tried any steps like clearing browser cache, reinstalling the app, or using a different browser?

Meanwhile, here are some straightforward steps we can try to resolve this issue:

1. Clear Browser Cache and Cookies (if using browser):
- In your browser settings on Windows 6.1, clear the temporary internet files, cookies, and cache. Sometimes stale data causes looping sign-ins.

2. Try a Different Browser:
- Use a different browser like Chrome, Firefox, or Edge to see if the problem persists.

3. Use Private/Incognito Mode:
- Try signing in using an incognito/private browser window. This disables extensions and uses a fresh session.

4. Reinstall the PressReader App (if using app):
- Uninstall the app from your PC.
- Restart your computer.
- Download and install the latest version of the PressReader app from pressreader.com.

5. Verify Library Access:
- Confirm with your library that your account is active and allowed offsite PressReader access.
- Some library accounts need to be re-verified with card number and PIN.

6. Allow Cookies and Pop-ups:
- Ensure your browser or app allows cookies and pop-ups from PressReader.

If after trying these the issue persists, it could be a session timeout or authentication token problem known in some library setups where login expires or doesn't store credentials properly, causing loops1.

In that case, I’d recommend contacting your library's support team or PressReader support at [email protected] with details about your library and account.

Let me know which steps you've tried or if you want me to guide you through any of these! Are you satisfied with the solution I provided so far?

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