[PressReader] I’ve asked to automatically download a couple of newspapers but it isn’t happening.

P
Pauline HOGAN
1 year ago In PressReader
I’ve asked to automatically download a couple of newspapers but it isn’t happening.

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Hi there! I understand you're having some issues with the automatic downloads for your newspapers on PressReader. Let's work together to figure this out!

Firstly, could you please confirm if you have enabled the automatic downloads feature? Sometimes it might need to be turned on explicitly. You can check that by going to the settings in the PressReader app, usually found under "Downloads".

Here’s a step-by-step to help ensure it’s set correctly:

1. Open the PressReader app on your iPhone.
2. Navigate to the Downloads section, which is typically found in the bottom menu.
3. Look for an option or icon that resembles settings or preferences (often in the top right corner).
4. Inside, find the automatic downloads settings and ensure it’s toggled on for the newspapers you wish to download.

If you’ve already done this, please let me know, and we can explore other troubleshooting steps, such as checking your internet connection or ensuring the app is updated to the latest version.

Looking forward to helping you get this resolved!

P
Pauline HOGAN
1 year ago

I have ticked automatic downloads

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thanks for confirming that the automatic downloads feature is enabled. Let's dig a bit deeper to troubleshoot this issue!

Here are a few things you can try:

1. Check Your Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi network. Sometimes, weak or inconsistent connections can prevent downloads from occurring.

2. App Update: Ensure that your PressReader app is updated to its latest version. You can check for updates in the App Store on your iPhone. Just search for PressReader and see if an update is available.

3. Background App Refresh: Make sure that the app is allowed to refresh in the background. You can check this by going to:
- Settings > General > Background App Refresh
- Make sure Background App Refresh is enabled for PressReader.

4. Restart the App: Sometimes simply closing and reopening the PressReader app can resolve minor glitches. Just swipe up from the bottom of the screen and swipe the PressReader app off the screen.

5. Restart Your Device: If none of the above steps work, try restarting your iPhone. This can resolve many temporary issues.

If you've tried these steps and the automatic downloads still aren't working, there might be a more specific issue at play. It could be helpful to check if there's a known problem with the PressReader app itself. The developers often address these: What is going on with the downloads? - PressReader Care.

Feel free to try these and let me know how it goes! I'm here to help until we get this sorted out.

Leave a comment