[EZ Receipts] No server cnnection. Keep getting server error messages for two days now.

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Mike Isakson
2 months ago In EZ Receipts
No server cnnection. Keep getting server error messages for two days now.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Hi there! I’m sorry to hear that you’ve been running into server connection errors with the EZ Receipts app for two days. Let’s get this sorted out together. To make sure I understand fully, are you seeing this error right when you open the app, or does it happen during a specific action like logging in or submitting a receipt? Also, are you connected to Wi-Fi or mobile data?

Meanwhile, here’s a common step-by-step approach to try for resolving server connection issues on your Android 10 device with the WebKit browser:

1. Check Internet Connection: Ensure your device has a stable internet connection. Try opening other websites or apps to confirm.

2. Restart the App: Close EZ Receipts completely (remove it from recent apps) and reopen it.

3. Clear App Cache: On Android, go to Settings > Apps > EZ Receipts > Storage, then tap 'Clear Cache'. This removes temporary files that might cause issues.

4. Update the App: Ensure you have the latest version of EZ Receipts installed. Updates can fix bugs related to server connectivity.

5. Reinstall the App: If clearing the cache doesn’t help, uninstall EZ Receipts and reinstall it from the official app store.

6. Check Credentials: Sometimes, resetting your login credentials or re-registering your WageWorks account is necessary, especially if there were account changes.

If after trying these you still get server errors, the problem might be on the server side or related to your account specifically. In that case, contacting support at [email protected] with your account details could help escalate this.

Would you like me to walk you through any of these steps in more detail? Also, did you already try any of these on your own? That way, I can tailor the next guidance better!

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