Hi! I understand that in your UpScrolled app, you’re only seeing 2 of the several people you follow at the top, while the others are not showing up. I want to help you get that sorted out.
To start, can you tell me if this issue happens all the time or just recently? Also, are you able to see posts from the people you follow, just not their names/avatars at the top? Or are their posts missing as well? Any extra detail will help.
Meanwhile, here’s a straightforward troubleshooting plan we can try:
1. Refresh the app: Sometimes the display just needs a refresh. Close UpScrolled completely and reopen it.
2. Check for app updates: Make sure you have the latest version of UpScrolled installed from your app store.
3. Check internet connection: Since UpScrolled relies on network connection to fetch data, verify your device has a stable connection (WiFi or mobile data).
4. Clear app cache: On your Android 10 device, go to Settings > Apps > UpScrolled > Storage > Clear Cache. This can resolve display glitches.
5. Log out and back in: Sometimes, refreshing your session helps. Go to your profile > settings > log out. Then log back in.
If you have already tried these steps, please let me know so I can suggest more advanced solutions. Also, if possible, share any error messages you see or if the app is behaving strangely in any other way.
Are you comfortable trying these? I’m here to guide you through each step!
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Emily Roberts
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Hi! I understand that in your UpScrolled app, you’re only seeing 2 of the several people you follow at the top, while the others are not showing up. I want to help you get that sorted out.
To start, can you tell me if this issue happens all the time or just recently? Also, are you able to see posts from the people you follow, just not their names/avatars at the top? Or are their posts missing as well? Any extra detail will help.
Meanwhile, here’s a straightforward troubleshooting plan we can try:
1. Refresh the app: Sometimes the display just needs a refresh. Close UpScrolled completely and reopen it.
2. Check for app updates: Make sure you have the latest version of UpScrolled installed from your app store.
3. Check internet connection: Since UpScrolled relies on network connection to fetch data, verify your device has a stable connection (WiFi or mobile data).
4. Clear app cache: On your Android 10 device, go to Settings > Apps > UpScrolled > Storage > Clear Cache. This can resolve display glitches.
5. Log out and back in: Sometimes, refreshing your session helps. Go to your profile > settings > log out. Then log back in.
If you have already tried these steps, please let me know so I can suggest more advanced solutions. Also, if possible, share any error messages you see or if the app is behaving strangely in any other way.
Are you comfortable trying these? I’m here to guide you through each step!