[Classplus] Yesterday i purchased course and now it was not opening any content ..response also not their.

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Dinesh
2 weeks ago In Classplus
yesterday i purchased course and now it was not opening any content ..response also not their.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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2 weeks ago

Hello! I understand that you purchased a course on Classplus, but now the content is not opening and there’s no response when you try to access it. Let’s see how I can help you get this sorted out.

To assist you better, could you please confirm a couple of things:
1. Are you accessing the course through the Classplus app or via a web browser on your Windows device?
2. Have you tried refreshing or restarting the app/browser?
3. Is your internet connection stable and working well for other websites or apps?

Meanwhile, here are some initial steps you can try on your Windows system with WebKit browser:
1. Clear your browser cache and cookies: Sometimes old files cause loading issues.
2. Disable any browser extensions that might block content, like ad blockers.
3. Make sure your Windows OS and browser are up to date with the latest updates.
4. Try accessing the content in an incognito/private browser window to rule out cache or extension issues.
5. Check your internet connection speed to ensure it’s not a network issue.

If you are using the Classplus app instead, make sure the app is updated to the latest version. You can also try logging out and logging back in to refresh your session.

If none of these work and you still can’t access the purchased course content, there might be an issue with the course access on the platform side. In that case, contacting Classplus support directly at [email protected] would be the next best step, as they can verify your purchase and resolve backend issues.

Let me know the results of these steps or if you need help walking through any of them! Are you accessing via the app or browser, by the way?

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