Hi! I see that your video made with YouCut is playing only sound without any visuals. To help you better, could you share a bit more about your experience? For example:

- Did the video show visually during editing, but after export, only sound plays?
- Are you seeing a black or blank screen when playing the exported video?
- What video format or resolution did you export in?
- Are you trying to play your video on the same device or another device?
- Have you tried playing the exported video with different media players?

This will help me pinpoint the issue. In the meantime, here are some common reasons and quick fixes you can try:

1. Check Export Settings: Sometimes, incorrect export settings can cause the video track not to be included properly. Try re-exporting your project making sure video quality and format settings are compatible (e.g., MP4 with H.264 codec).

2. Restart the App and Device: Close YouCut app completely and restart your Android device. Then try exporting again to ensure it's not a temporary glitch.

3. Clear Cache and Storage: Go to your device settings > Apps > YouCut > Storage, and clear cache and data. This can resolve corrupted temporary files affecting video rendering.

4. Update YouCut: Make sure YouCut app is updated to the latest version from the Google Play Store as older versions can have bugs.

5. Try Using a Different Player: Sometimes, the video plays fine but your default player can't display it properly. Try VLC or MX Player to test the exported video.

6. Re-import Video Files: If you imported videos from certain sources that might be incompatible or damaged, try re-importing the original source files again.

If these steps don’t resolve your problem, just let me know what you’ve already tried and I’ll guide you through deeper troubleshooting or possible device/format compatibility checks. How does that sound?

The video I made with YouCut has only sound. Why?

Hi there! I see you’re experiencing an issue where your YouCut video has sound but no visuals. I looked into common causes for this, and I'd like to guide you through some steps to fix it.

First, a quick question: Were you able to see the video while editing inside YouCut, but after exporting the final video, only the audio plays? Or did the video never display at any point during editing?

Here’s a step-by-step list of things you can try:

1. Check Export Format and Quality: Sometimes, exporting in an unsupported format or codec might cause video playback issues. Try exporting your project as an MP4 file with the H.264 codec, which is widely compatible.

2. Restart YouCut and Your Device: Close the YouCut app completely and restart your Android 10 device. Then, open YouCut again and export the video to rule out temporary glitches.

3. Clear YouCut Cache: Go to your device’s Settings > Apps > YouCut > Storage > Clear Cache. This often helps if some corrupted data is causing export problems.

4. Update YouCut: Make sure your app is updated to the latest version from the Play Store, as older versions might have bugs affecting video export.

5. Try Playing the Video with Another Player: Sometimes, the default video player on your device may not properly display the video. Try using VLC or MX Player to see if visuals appear.

6. Re-import Source Files: If your original video clips are damaged or incompatible, re-importing fresh copies into your project may solve the issue.

If you’ve already tried these, let me know which steps you’ve taken, and we can look further into other possible reasons—like a bug within YouCut or device-specific compatibility problems.

By the way, I found similar user experiences where audio synced fine but video was missing after export—these steps helped resolve the problem for them1 9.

Does this sound good? Let me know how it goes!