[YouCut] The video saves in my gallery but without text. I can see the text in drafts but not in gallery. Why?

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Sara
4 months ago In YouCut
The video saves in my gallery but without text. I can see the text in drafts but not in gallery. Why?

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! I see that your video saves to the gallery without the text you added, but the text is visible in drafts. Let's work through this together to figure out why this happens and how to fix it.

First, just to clarify:
- Are you using the YouCut app on your Windows device in a browser with WebKit engine, or is it an app version?
- When you export or save the video, do you follow any specific steps or select particular options?
- Have you checked if the exported video file size seems normal compared to the draft? Sometimes a very small file may indicate an incomplete render.

Generally, in YouCut, text and overlays that you add in the draft should be rendered into the final exported video saved to your gallery. If the text is missing in the gallery video, it often means the export (render) process didn't fully apply those elements.

Here’s what you can try step-by-step:

1. Ensure Proper Export
- After finishing your edits in the draft, tap the export or save button.
- Make sure to wait until the export process completes fully. If you interrupt or close the app before finishing, the text layer might not save correctly.

2. Check for Updates
- Verify that your YouCut app is updated to the latest version. Sometimes bugs causing text not to render get fixed in updates.

3. Export Settings
- Look at the export settings and make sure you are exporting with the correct resolution and quality. Lower resolutions or certain formats might not support text overlays.

4. Preview Before Export
- Use the preview function right before exporting to confirm the text appears exactly as you want it. If the preview shows no text, the problem is likely within the draft or editing process.

5. Storage Permissions
- Check that YouCut has the correct permissions to save files with all data to your gallery or the location you select. Missing write permissions can cause incomplete saves.

6. Reinstall YouCut
- If none of the above helps, try uninstalling and reinstalling the app to clear any corrupted files or cache that might interfere with exporting properly.

If you’d like, I can guide you through the export process in detail or help check permissions and app settings on your Windows device. Let me know if you want to try any of these steps or if your setup differs!

Are you satisfied with this initial guidance, or shall we dive deeper?

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