[Oman Air] I am using Apple iPhone 16 Max running iOS18.3.2 and I cannot enter any numbers for my booking reference

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Steven Hyde
1 year ago In Oman Air
I am using Apple iPhone 16 Max running iOS18.3.2 and I cannot enter any numbers for my booking reference

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Charlotte Green

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1 year ago

Hello there! I understand you're having trouble entering numbers for your booking reference on your iPhone 16 Max running iOS 18.3.2. Let's see how we can resolve this together.

Before we dive into troubleshooting, could you please let me know:
1. What happens when you try to enter the numbers?
2. Are you using the Oman Air app or accessing the website through a browser?
3. Have you experienced any issues with other numeric input fields in your device?

With this information, I can assist you better!

S
Steven Hyde
1 year ago

No numbers are allowed to be visibly entered, App, no other issues anywhere else

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thank you for the details! It sounds like you're experiencing an input issue within the Oman Air app where numbers can't be entered for your booking reference. This seems to be an issue that has affected other users as well, where numbers don't appear after they're typed out.

Here are a few steps we can try to remedy this:

1. Update the App: Ensure you are using the latest version of the Oman Air app. Go to the App Store, search for Oman Air, and see if there's an option to update.

2. Restart the App: Sometimes, simply closing the app completely and reopening it can resolve input issues. Close the app by swiping up from the bottom of the screen and then relaunch it.

3. Reboot Your Device: Restart your iPhone. This can refresh the system and resolve minor glitches.

4. Clear Cache: If the app has an option to clear cache (usually in the settings section), try doing that to see if it helps with the input issue.

5. Try a Different Contact Method: If you're still encountering issues, consider using the website (if accessible) or reaching out to customer support via their contact options. You can email them at [email protected] for assistance.

If the problem persists after trying these suggestions, it may be best to reach out directly to Oman Air support since they can provide more specialized assistance regarding the app.

Are you satisfied with the solution I provided, or would you like to troubleshoot further?

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