[Yahtzee] Deleted Yahtzee account months ago, now app will not load to create new account

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Karen
1 year ago In Yahtzee
Deleted Yahtzee account months ago, now app will not load to create new account

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hi there! I can see that you're having trouble loading the Yahtzee app to create a new account after having deleted your previous one. I'm here to help you sort this out!

First, let's try a few steps to see if we can get the app running smoothly again:

1. Restart Your iPhone: Sometimes a simple restart can fix many issues. Just turn off your iPhone and then turn it back on.

2. Check for App Updates: Ensure that the Yahtzee app is updated to the latest version. You can do this by going to the App Store, tapping on your profile picture in the top right corner, and scrolling down to see if there’s an update available for Yahtzee.

3. Reinstall the App: If the app still isn't loading, you might try deleting it completely and then reinstalling it:
- Tap and hold the Yahtzee app icon until it starts to shake.
- Tap the ‘X’ to delete it. (Don’t worry, your account data will remain on the server since you want to create a new one.)
- Go to the App Store and redownload Yahtzee.

4. Check Internet Connection: Make sure your device is connected to Wi-Fi or has a stable mobile data connection. Sometimes network issues can affect loading.

5. App Permissions: After reinstalling, check if the app has necessary permissions enabled in your iPhone settings. Go to Settings > Privacy & Security and verify that appropriate permissions (like internet access) are enabled for Yahtzee.

If you've gone through these steps and the app still won't load, it could be a persistent server issue, or there might be technical problems on Yahtzee's end. You could check their support page for any known issues: Yahtzee with Buddies Help Center.

If none of these solutions work, you may want to reach out to Yahtzee support directly at [email protected] for further assistance.

Are you satisfied with the solutions I've provided, or is there anything else you’d like to explore?

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