If you're experiencing issues with verifying VFR charts on your FlyQ+ EFB application for iPad, here’s a comprehensive step-by-step guide to troubleshoot and resolve the problem:

1. Check Your Internet Connection

Ensure that your iPad is connected to a stable Wi-Fi or cellular network. A poor internet connection can prevent the app from verifying charts.

2. Restart Your Device

Sometimes, a simple restart of your iPad can resolve connectivity or app-specific issues. Hold down the power button until the power off slider appears, then slide to turn off. After a few seconds, turn your device back on.

3. Update the FlyQ+ EFB App

Ensure you are using the latest version of the FlyQ+ EFB app. Open the App Store, go to your updates page, and check if an update is available for FlyQ+ EFB. Download and install any available updates.

4. Clear the Cache

Clearing the app's cache might help in resolving the verification issues. You can do this by deleting the app and redownloading it from the App Store. This ensures you start fresh, which often fixes bugs.

5. Restart the App

If issues persist after the previous steps, force close the FlyQ+ EFB app and restart it. To do this, swipe up from the bottom of the screen and pause slightly in the middle of the screen to show the app switcher, then swipe up on the FlyQ+ EFB app to close it. Reopen the app afterward.

6. Check for System Updates

Make sure your iPad’s operating system is up to date. Go to Settings > General > Software Update. If an update is available, download and install it.

7. Re-login or Synchronize Your Account

If you haven't set up your WebSynch account yet, you should do this via the Voyager app on a Windows computer. After setting it up, log into your FlyQ+ EFB app again to sync your settings and charts.

8. Confirm Subscription Status

Ensure that your subscription for VFR charts is active. If your subscription has expired, the app will not be able to verify the charts. Check your subscription status in the app or via the website.

9. Reach Out to Support

If you have gone through all these steps and you still can't verify VFR charts, it might be helpful to reach out to customer support. You can find additional help in the FlyQ+ EFB FAQ section on Seattle Avionics’ website here - [learn more].

By following these steps systematically, you should be able to resolve the verification issue with your VFR charts in FlyQ+ EFB.