[FlyQ+ EFB] VFR charts not loading

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Philip Theurer
1 year ago In FlyQ+ EFB
VFR charts not loading

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Frank Taylor

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1 year ago

If the VFR charts in your FlyQ+ EFB application are not loading, follow these steps to troubleshoot and potentially resolve the issue:

1. Check Internet Connection: Ensure your device has a stable internet connection. A weak or intermittent connection can cause issues with downloading charts.

2. Restart the Application: Close FlyQ+ EFB completely and then restart it. This can help refresh any temporary glitches that may be causing the charts not to load.

3. Update Chart Data:
- Go to the Charts menu.
- Select the option to update your Chart Data. Sometimes, downloading the latest chart updates can resolve loading issues - learn more.

4. Adjust Chart Settings:
- In the settings menu, check if the VFR charts are selected for download. If they are deselected, reselect them, and then apply the changes.
- Sometimes specific sections or states might not be checked, preventing the necessary data from being loaded - learn more.

5. Check for Application Updates:
- Ensure that your FlyQ+ EFB is updated to the latest version. Open your app store and check for updates. Installing the latest version may fix bugs that lead to loading issues - learn more.

6. Clear App Cache: Sometimes clearing the app's cache can help with loading problems:
- Go to your device's settings.
- Open "Apps" or "Applications."
- Find FlyQ+ EFB and select it.
- Choose “Storage” and then select “Clear Cache.”

7. Reinstall the App: If none of the steps above resolve the issue, consider uninstalling and then reinstalling the FlyQ+ EFB application. This can resolve persistent problems by resetting the app to its default state.

8. Check Seattle Avionics Notifications: Occasionally, there may be maintenance or issues on the Seattle Avionics side that could be affecting data downloads. Check their support pages or forums for any notifications related to VFR chart availability - learn more.

9. Contact Customer Support: If the problem still persists after trying all of the above, reach out to Seattle Avionics customer support for further assistance. They can provide you with more specific guidance based on your situation.

Following these steps should help you resolve the issue with VFR charts not loading in FlyQ+ EFB.

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