Hi! I understand you’re experiencing freezing when scrolling down to see your fist bumps in the SugarWOD app on your iPhone with iOS 18.7.1. Let’s get this sorted out.

First, can I ask if you’ve tried any steps so far to fix the freezing issue? For example, did you try restarting the app or your phone? Also, is your SugarWOD app updated to the latest version from the App Store?

If you haven’t tried these yet, here’s a simple step-by-step to start with:

1. Force-close the SugarWOD app:
- Swipe up from the bottom of your screen and pause in the middle (or double-click the Home button if your iPhone has one).
- Find the SugarWOD app and swipe it up to close.

2. Restart your iPhone:
- Hold the side button and volume button until the power off slider appears.
- Slide to power off, wait about 30 seconds, then hold the side button to turn it back on.

3. Check for app updates:
- Open the App Store, tap your avatar at the top right, then scroll down to update SugarWOD if an update is available.

4. Clear app cache by logging out and back in:
- Open SugarWOD, navigate to your profile or settings, and log out.
- Then log back in to refresh your data.

If after these steps the app still freezes when you scroll through your fist bumps, it could be a known issue with the app's handling of fist bump notifications or scrolling, as some users have reported similar behavior1.

If that’s the case, and the issue persists, I would recommend:

- Checking if there’s a newer app version or beta version where this bug is fixed—sometimes developers release updates to address bugs like this quickly.
- If no update is available, you can reach out to SugarWOD support directly at [email protected] to report this freeze; they may have a workaround or give an estimate for a fix.

Could you try these steps and let me know how it goes? I’m here to help walk you through any of them! Are you satisfied with this approach so far?

Freezes when I try to scroll down to see how many fist bumps I have received.

Thanks for sharing that the app freezes specifically when you scroll down to see your fist bumps again. I see from recent user reports that SugarWOD has some known issues hanging or freezing when loading fist bump data or other users’ results during scrolling1.

Let’s try a few focused steps:

1. Force close the app: On your iPhone with iOS 18.7.1, swipe up from the bottom of the screen and pause (or double-click Home if your device has one), then swipe up SugarWOD to close it.

2. Restart your phone: Hold the side button and either volume button until the power off slider appears, slide to power off, wait about 30 seconds, and turn it back on.

3. Check for app update: Open the App Store, tap your profile icon top right, scroll down to see if SugarWOD has an update, and install if available.

4. Log out and back in: This can clear cached data that might cause freezing. Open SugarWOD, go to settings or profile, log out, then sign back in.

If it still freezes, it might be a current bug on their end related to loading fist bump data. Unfortunately, there isn’t a user-side setting to fix this directly. I recommend you send a quick note to SugarWOD support at [email protected] with details of your device, OS version (iOS 18.7.1), app version, and the freezing behavior—this helps them prioritize a fix.

Would you like me to guide you through any of these steps now? Are you satisfied with this plan so far?

Freezes when I try to scroll down to see how many fist bumps I have received.

Hey there! I see that your SugarWOD app on iOS 18.7.1 freezes when you try to scroll down to see how many fist bumps you've received. That specific area seems to cause the app to hang for some users.

Here’s what you can do to troubleshoot:

1. Force close the app:
- On your iPhone, swipe up from the bottom and pause (or double-click the Home button if you have one) to open the app switcher.
- Swipe up on SugarWOD to close it completely.

2. Restart your iPhone:
- Hold the side button and a volume button until the power off slider appears.
- Slide to power off, wait about 30 seconds, then turn it back on by holding the side button.

3. Update SugarWOD:
- Open the App Store, tap your profile icon at top right, scroll down, and check if there’s an update for SugarWOD. If yes, update it.

4. Log out and log back in:
- Sometimes cached data can cause freezes. Open SugarWOD, go to your profile or settings, log out, then log back in.

If after these steps it still freezes when scrolling fist bumps, it’s likely a current bug with the app's handling of loading that data, as other users have reported1. Unfortunately, there’s no user setting to fix it directly right now.

In that case, I recommend sending an email to SugarWOD support at [email protected] with details about your device, iOS version (18.7.1), app version, and the freezing issue. This helps the team prioritize a fix.

Would you like me to help you through these steps right now? Are you satisfied with this plan so far?