Hi! I understand that NovelFlow app isn't opening on your Android 10 WebKit device despite restarting your phone and reinstalling the app. Let's get this sorted out together.

First, a couple of clarifying questions:
- When you tap the app icon, does it show any splash screen or does it just stay blank/freeze?
- Have you noticed any error messages or crashes?
- Is your Android 10 updated to the latest security patches?
- Are you connected to a stable internet connection when launching the app?

Meanwhile, here’s a step-by-step approach to try:

1. Clear App Cache and Data:
- Go to Settings > Apps > NovelFlow > Storage
- Tap "Clear Cache" first, then try opening the app.
- If that doesn't work, try "Clear Data" (this will reset app settings, so you might need to log in again).

2. Check Permissions:
- Sometimes missing permissions can prevent apps from launching properly.
- Settings > Apps > NovelFlow > Permissions
- Make sure it has necessary permissions like storage, network, etc.

3. Verify Internet Connectivity:
- Although it should open without connection sometimes, try to connect via Wi-Fi or mobile data to check if it starts.

4. Disable Battery Optimization:
- Battery saver or optimization settings can restrict apps from launching.
- Settings > Battery > Battery Optimization > Find NovelFlow and set to "Don't optimize."

5. Update your Android System:
- Go to Settings > System > System Update, and make sure you're fully updated. Some apps need newer security patches.

6. If all above fails, try installing an older or latest beta version of NovelFlow if available on their official website or Play Store.

If the problem still persists after these steps, it might be a deeper compatibility or server-related issue, and I can help escalate or check if there's an ongoing outage.

Could you please try these and let me know how it goes or if you notice any specific behaviors?

The app isn't working. Doesn't open even after I restarted my phone and Uninstalled and installed itagain

Thanks for sharing that. Since you’ve already restarted your phone and reinstalled the NovelFlow app without success, let's try some additional steps focused on your Android 10 device and WebKit browser environment.

1. Clear App Cache and Data:
- Go to Settings > Apps > NovelFlow > Storage.
- Tap “Clear Cache” then try opening the app. If no luck, tap “Clear Data” (this resets app settings).

2. Check App Permissions:
- Settings > Apps > NovelFlow > Permissions.
- Make sure permissions like Storage and Network are allowed.

3. Disable Battery Optimization for NovelFlow:
- Settings > Battery > Battery Optimization.
- Locate NovelFlow and choose “Don’t optimize” to avoid background restrictions.

4. Try opening the app while connected to a strong Wi-Fi or mobile data—sometimes initial loading depends on network access.

5. Make sure your Android system is fully updated:
- Settings > System > System Updates.

6. Since you are on Android 10 and using a WebKit-based environment, clearing your system-wide WebView cache might help:
- Settings > Apps > Android System WebView > Storage > Clear Cache and Clear Data.

If after these steps the app still doesn't open, it could be a server-side or app version compatibility issue. You could check if others are reporting the same by visiting NovelFlow’s official support email: [email protected].

Would you try these steps and let me know if there’s any change or if you notice any error messages or app behavior? I’m here to help further!