[Curve] It does not have south africa on the country selection

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Lesetsa
10 months ago In Curve
it does not have south africa on the country selection

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

Hi! I understand you’re having trouble finding South Africa in the country selection while using the Curve app. To help you better, could you please tell me a bit more about when exactly this issue occurs? Is it during sign-up, setting up your profile, or somewhere else in the app?

Meanwhile, I can share that currently, South Africa might not be available as a supported country in the Curve app’s selection list. Curve is gradually expanding to more countries, but some regions, including South Africa, may not be supported yet in the app’s country selection due to regulatory or operational reasons1 2.

If you are trying to sign up and the app doesn’t list South Africa at all, unfortunately it suggests the service isn’t officially available for your region right now. However, if you are trying to change the country and previously selected a different one by mistake, this might be tricky since some apps only allow one country change per year.

Here’s what you can do next:

1. Double-check your device's region settings to ensure they are set to South Africa. Sometimes apps auto-detect your location from the device settings.
2. Try signing up or setting the country with a supported country if applicable (though I understand this is not ideal).
3. Contact Curve support directly at [email protected] to ask if they have plans to support South Africa soon or if they can assist with any workaround.
4. Keep an eye on Curve’s official site or notifications in the app for updates on expansion to new countries.

If you want, I can help guide you through checking device settings or contacting Curve support. Let me know how you’d like to proceed! Are you able to find South Africa anywhere else in the app or just not during the initial setup?

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