Hi there! I understand you're able to enter your password or use face recognition to get to the True Key home screen, but then the app crashes quickly afterward. That sounds inconvenient. To help you better, could you tell me:

- Is this happening every time you log in, or just occasionally?
- Have you recently updated the True Key app or your Windows OS?
- Are you using any specific features immediately after logging in, or does the app crash even if you don't open anything further?
- Have you tried restarting your device or reinstalling the True Key app yet?

This info will help me pinpoint the cause. Meanwhile, here’s a general step-by-step to try:

1. Restart Your Computer: Sometimes a simple reboot clears temporary glitches.

2. Update the True Key App: Check Microsoft Store or the official True Key website for the latest version and install it to ensure compatibility.

3. Clear App Cache (if possible on Windows): Navigate to True Key’s settings or app data and clear cached files that might cause instability.

4. Check Windows Updates: Make sure your Windows 10 system is fully updated, as True Key may rely on certain system components.

5. Try Logging In With Password Only: Temporarily disable face recognition (if possible) to see if the crash is related to biometric login.

6. Reinstall the App: Uninstall True Key, restart your PC, then reinstall the latest version. Be sure to have your Master Password handy.

If crashes persist after these steps, there could be deeper compatibility or corruption issues. I’d then recommend sending error logs to True Key support at [email protected] for detailed analysis.

Let me know what you’ve tried so far or any other details you notice, so I can assist you further!