[RV LIFE] Can't login and it won't let me reset no link sent

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Richard
10 months ago In RV LIFE
Can't login and it won't let me reset no link sent

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I understand you're having trouble logging into the RV LIFE app and are not receiving the password reset link via email. Let's work through this together.

First, just to clarify, when you request the password reset link, do you see any confirmation on the app or website that the email has been sent? Also, have you checked your spam/junk email folder to see if the reset email might have landed there?

Assuming you've checked that, here are some steps we can try to resolve this:

1. Check your email address: Make sure you’re entering the exact email address linked to your RV LIFE account when requesting the reset.

2. Wait a few minutes: Sometimes email delivery can be delayed. Give it about 10-15 minutes to appear.

3. Check spam or junk folder: As mentioned, sometimes reset links get filtered there by email providers.

4. Try resetting password via a different browser: Since you’re on an Android device using a WebKit browser, sometimes switching to Google Chrome can help with reliability when requesting password resets.

5. Clear browser cache and cookies: Sometimes cached data can interfere. On your Android device browser, clear cache and cookies via the settings and try again.

6. Use the direct password reset page: Here is the official RV LIFE help article on resetting your password, in case you want to try from a fresh page: Reset Password Guide 1.

If none of these steps work and you still don’t receive the reset email, it may be worth reaching out directly to RV LIFE support at [email protected] for them to verify if there is an issue with your account or email delivery.

Could you try those steps and let me know if any changes?

Are you satisfied with the solution I provided so far?

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