Hi! I see you're having trouble receiving the password reset email for Jersey Mike’s, and it’s already been a few hours. Let’s get this sorted out together.

First, could you please check a few things for me?
1. Have you looked in your spam or junk mail folder? Sometimes these emails can end up there.
2. Are you sure you entered the correct email address linked to your Jersey Mike’s account?
3. If you have another email address that you might have used, it might be worth trying that as well.

If those are all correct and you still haven’t received anything, here’s what I recommend next:
1. Try requesting the password reset email again. Sometimes the system needs a fresh request.
2. Make sure your email inbox isn’t full, as that can sometimes prevent new emails from arriving.
3. If you're using any email filters or blockers, temporarily disable them to see if the email comes through.

Since you mentioned it’s taken hours, this could be due to a delay on the system’s end. Some users have reported occasional lags in receiving these reset emails.

If none of these steps work, I suggest sending a quick message to Jersey Mike’s customer support at [email protected] with the details of your issue, including the email address you’re trying to reset and the times you attempted it. They can investigate if there’s a backend issue with your account or the email system.

Would you like, I can guide you step-by-step through any of these, or if you want, I can help draft the email for support? Let me know how you’d like to proceed! Are you satisfied with this approach so far?