[Call Guardian] Not allowing me to add call to spam list

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Connie Ercegovich
1 year ago In Call Guardian
Not allowing me to add call to spam list

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Alice Johnson

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1 year ago

To resolve the issue of not being able to add a call to the spam list in Call Guardian, follow these steps:

1. Ensure the App is Updated

Check if you have the latest version of the Call Guardian app. Updates often contain bug fixes that may resolve the issue.

- Open the App Store on your iPhone.
- Search for "Call Guardian".
- If an update is available, select "Update".

2. Restart the App

Restarting the application can sometimes clear glitches.

- Close the Call Guardian app completely by swiping up from the bottom of the screen and swiping the app off the screen.
- Relaunch the Call Guardian app.

3. Try Adding the Number Again

If you're able to identify the caller, attempt to add the number once more.

- Open the Call Guardian app and locate the call history.
- Select the number you want to block.
- Look for options such as "Add to Spam" or "Block Number" and tap it.

4. Check App Permissions

Ensure that Call Guardian has the necessary permissions to access your contacts, phone, and notifications.

- Go to Settings on your iPhone.
- Scroll down and select Call Guardian.
- Make sure permissions for contacts and call blocking are enabled.

5. Clear Any Cached Data

Clearing cached data can often fix performance issues.

- Uninstall the Call Guardian app.
- Restart your iPhone.
- Reinstall Call Guardian from the App Store and log in.

6. Contact Customer Support

If the problem persists, contacting customer support may provide additional insights or solutions.

- Use the support link from UScellular or contact them through the app for assistance.

7. Review Related Information

Familiarize yourself with the features and capabilities of Call Guardian.

You can learn about stopping spam calls and customizing block lists on the UScellular help page - learn more.

For further troubleshooting, you may refer to user discussions on Reddit about Call Guardian's performance - learn more.

By following these steps, you should be able to successfully add unwanted numbers to your spam list on Call Guardian.

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