[TuneIn Radio] An error occured while traing to play the selected audio content

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Roman Trawicki
1 year ago In TuneIn Radio
an error occured while traing to play the selected audio content

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Emily Roberts

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1 year ago

Hi there! I'm here to help you with the issue of not being able to play the selected audio content on TuneIn Radio. I understand how important it is to get the music or shows you want to listen to.

First, can you let me know if this issue is happening with all stations or just a specific one? Also, does it happen when you're using the TuneIn Radio app, or are you trying to access it through a web browser? Any additional details you provide can help me find a more effective solution for you!

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Roman Trawicki
1 year ago

all stations

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Emily Roberts

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1 year ago

Thank you for the information! Since this issue is happening across all stations on TuneIn Radio, let's walk through a few troubleshooting steps that could help resolve this problem.

1. Check Your Internet Connection: Make sure your device is connected to the internet. You can do this by opening another website or streaming content from a different service.

2. Clear Browser Cache: Sometimes, a full browser cache can cause playback issues. Here's how you can clear the cache in WebKit browsers:
- Open your browser settings.
- Look for a section called “Privacy” or “History.”
- Find the option to clear browsing data, and make sure to select “Cached images and files.”
- Clear the cache and restart your browser.

3. Disable Extensions: If you have any browser extensions or ad blockers, they might conflict with TuneIn Radio. You can temporarily disable them to see if it resolves the playback issue.

4. Try a Different Browser: If you're using WebKit and still having trouble, you might want to try accessing TuneIn Radio through a different web browser, such as Chrome or Firefox, to see if the problem persists.

5. Update Your Browser: Make sure your web browser is up to date. This can help with compatibility issues.

If these steps don’t resolve the issue, please let me know and we can explore more advanced troubleshooting options. Are you able to try these steps?

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