[Dashtoon] Trying to publish keeps crashing

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Neil Wolloff
1 year ago In Dashtoon
Trying to publish keeps crashing

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Emily Roberts

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1 year ago

Hi there! I'm sorry to hear that you're experiencing crashes while trying to publish with Dashtoon. Let's work together to resolve this issue.

To start off, could you please provide me with a little more detail? For instance:
- Did this issue occur after a recent update?
- Are there any error messages appearing when the app crashes?
- Have you tried any troubleshooting steps so far, like clearing the app cache or restarting your device?

Once I have a bit more information, I can guide you through some steps to hopefully fix the problem!

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Neil Wolloff
1 year ago
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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for your patience! Since you mentioned that you've already tried some troubleshooting steps, let’s dig a little deeper. Here are some additional steps that might help resolve the crashing issue while you try to publish:

1. Clear App Cache and Data: Go to your device's settings, find the Dashtoon app under "Apps" or "Application Manager," and then select "Storage." From there, tap "Clear Cache." If that doesn’t work, you can also try "Clear Data," but be aware that this may remove any unsaved work.

2. Update the App: Make sure you’re using the latest version of Dashtoon. Go to the Google Play Store, search for Dashtoon, and see if an update is available.

3. Check Device Storage: Ensure that your device has enough available storage. Sometimes, lacking space can cause apps to crash. You can check this in your device settings under "Storage."

4. Reinstall the App: Uninstalling and then reinstalling Dashtoon can sometimes solve persistent issues. Just make sure to back up anything important before you do this, as it may erase some data.

5. Disable Battery Optimization for Dashtoon: Sometimes, battery optimization settings can interfere with apps. You can find this option in your device's settings under "Battery" and then "Battery Optimization."

6. Check for System Updates: Go to your device settings and ensure your Android OS is up to date. Sometimes, system updates can resolve compatibility issues with apps.

If after trying these steps the problem still persists, we may need to look into potentially contacting higher-level support for further assistance. You can reach out to Dashtoon support via their email at [email protected].

Please let me know how it goes and if you need further assistance! Are you satisfied with the solutions I provided?

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