[Dashtoon] My account didn't update so I logged out and logged back in and it will not let me log back in I went through my facebook profile

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kim blankenbaker
10 months ago In Dashtoon
My account didn't update so I logged out and logged back in and it will not let me log back in I went through my facebook profile

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

Hi! I understand you're having trouble logging back into your Dashtoon account using your Facebook profile after logging out. Just to get a clearer picture, when you try to log in via Facebook, do you see any error messages or does the login attempt just not respond? Also, have you checked if your Facebook account is working normally elsewhere?

Meanwhile, a common reason for this issue could be related to Facebook temporarily restricting access or a needed re-authorization for Dashtoon app permissions after logout. Let's try a few steps:

1. Open your Facebook app or website and log in directly to ensure your Facebook account is active and working.

2. Go to Facebook settings > Apps and Websites, find Dashtoon, and remove its access. This forces Facebook to ask for permissions fresh when you try to login again.

3. Restart your browser or app, and then try logging into Dashtoon using the Facebook login option again.

4. Ensure your Dashtoon app or browser is up to date, as outdated versions sometimes cause login troubles.

If those steps don’t help, the issue might be related to a glitch on Facebook’s side where they temporarily block third-party app logins if suspicious activity is detected. In that case, waiting a few hours or checking Facebook’s support for any known outages might be necessary1.

Could you try these and let me know what happens? That will help us figure out the next best step!

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