Hi! I understand that Merlin Bird ID is telling you that you don’t have any recordings, even though you've been recording since 2021. Let me help you figure out what’s going on.
To get started, can you tell me a bit more? For example: - Are you looking inside the app’s recordings or Sound ID section? - Have you recently updated your iOS or the Merlin app? - Do you see any error messages or anything unusual when you open the recordings?
Meanwhile, here are some things we can check step-by-step:
1. Check App Permissions: Make sure Merlin has permission to access your microphone and storage. On your iPhone with iOS 18.5: - Go to Settings > Merlin and check if Microphone is enabled. - Also check if there's access to Photos (sometimes recordings or saved files might be stored there).
2. Verify Sound ID Settings: If you are using Sound ID recordings, Merlin sometimes needs location and permissions enabled to save and analyze sounds properly. - Go to Settings > Privacy > Location Services and confirm Merlin has location access. - Check if Sound Recognition is turned on in Settings > Accessibility > Sound Recognition (especially important for iOS 18+).
3. Look in the Right Place in the App: Sometimes recordings are saved in a separate section, or there may have been a glitch displaying them. Try: - Restart the Merlin app completely (swipe up to close then open again). - Check the "Sound ID" or "Recordings" tab carefully.
4. Update App and OS: Ensure Merlin is on the latest version from the App Store since updates can fix bugs related to recordings. Also try restarting your phone.
If these basic steps don’t surface your recordings, it's possible there might be a glitch or corruption with the app’s data. You could try reinstalling Merlin Bird ID (just make sure your data is backed up or synced if possible).
Please check these and let me know what you find. If needed, I can guide you through deeper troubleshooting or contact Merlin support for data recovery options.
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Hi! I understand that Merlin Bird ID is telling you that you don’t have any recordings, even though you've been recording since 2021. Let me help you figure out what’s going on.
To get started, can you tell me a bit more? For example:
- Are you looking inside the app’s recordings or Sound ID section?
- Have you recently updated your iOS or the Merlin app?
- Do you see any error messages or anything unusual when you open the recordings?
Meanwhile, here are some things we can check step-by-step:
1. Check App Permissions:
Make sure Merlin has permission to access your microphone and storage. On your iPhone with iOS 18.5:
- Go to Settings > Merlin and check if Microphone is enabled.
- Also check if there's access to Photos (sometimes recordings or saved files might be stored there).
2. Verify Sound ID Settings:
If you are using Sound ID recordings, Merlin sometimes needs location and permissions enabled to save and analyze sounds properly.
- Go to Settings > Privacy > Location Services and confirm Merlin has location access.
- Check if Sound Recognition is turned on in Settings > Accessibility > Sound Recognition (especially important for iOS 18+).
3. Look in the Right Place in the App:
Sometimes recordings are saved in a separate section, or there may have been a glitch displaying them. Try:
- Restart the Merlin app completely (swipe up to close then open again).
- Check the "Sound ID" or "Recordings" tab carefully.
4. Update App and OS:
Ensure Merlin is on the latest version from the App Store since updates can fix bugs related to recordings. Also try restarting your phone.
If these basic steps don’t surface your recordings, it's possible there might be a glitch or corruption with the app’s data. You could try reinstalling Merlin Bird ID (just make sure your data is backed up or synced if possible).
Please check these and let me know what you find. If needed, I can guide you through deeper troubleshooting or contact Merlin support for data recovery options.
Are you able to try these steps now?