Hi there! It sounds like you're having some trouble with the GloryFit app not recording data. I’ll help you find a solution!

To better assist you, could you please tell me:
1. What specific data the app is failing to record (e.g., steps, heart rate, sleep)?
2. Have you checked if the app has the necessary permissions enabled on your device?
3. When did you first notice this issue?

Once I have this information, we can troubleshoot together!

Data is not recording

Thank you for your patience! There might be a few reasons why the GloryFit app isn’t recording your data properly. Let’s troubleshoot this step-by-step.

1. Check Permissions: Ensure that the GloryFit app has all the necessary permissions enabled. Go to your device’s Settings > Apps > GloryFit > Permissions, and make sure permissions for location and storage are turned on.

2. Clear App Cache: Sometimes, clearing the app's cache can resolve operational issues. You can do this by going to Settings > Apps > GloryFit > Storage > Clear Cache.

3. Re-pair Your Device:
- Remove the watch from the GloryFit app.
- Go to your phone's Bluetooth settings and unpair the watch.
- Reboot both your phone and the watch.
- After rebooting, re-pair the watch with the app.

4. Manual Sync: Sometimes, data fails to sync automatically. Pull down to refresh or manually sync the data in the app after making sure your watch is paired.

5. Reinstall the App: As a last resort, you can uninstall the GloryFit app and then reinstall it from the Google Play Store. Just make sure to follow all the set-up instructions afterward.

If you're still encountering issues after trying these steps, please feel free to reach out for more help, or I can assist you in contacting support via email at [email protected].

Let me know how it goes! Are you satisfied with the solution I provided?