[Benefits Pro] App does not scroll or all you to see what products are a see

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Juanita Landry
1 year ago In Benefits Pro
App does not scroll or all you to see what products are a see

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Frank Taylor

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1 year ago

If you are experiencing scrolling issues in the Benefits Pro App, follow these steps to resolve the problem:

1. Restart the App: Close the Benefits Pro app completely and restart it. This can often fix minor bugs and glitches that affect scrolling functionality.

2. Check for Updates: Ensure that you are using the latest version of the Benefits Pro app. Go to the Google Play Store or App Store, search for the Benefits Pro app, and check if an update is available. If there is, install it and try scrolling again - learn more - learn more.

3. Clear Cache (Android): If you are using an Android device, clearing the app cache might help. Go to Settings > Apps > Benefits Pro > Storage > Clear Cache. Restart the app afterward.

4. Enable Android System Webview: If you have disabled the Android System Webview, this may affect scrolling in apps. To check this, go to Settings > Apps > Android System Webview and make sure it is enabled. If it was disabled, enable it and restart your device - learn more.

5. Adjust Device Settings: Sometimes, certain accessibility features or developer options can affect app performance. Go to your device settings and check if any settings, like "No animations" or "Reduce motion", are enabled. Consider trying to disable those settings.

6. Reinstall the App: If none of the above solutions work, uninstall the Benefits Pro app and then reinstall it from the Google Play Store or App Store. This can resolve configuration issues within the app.

7. Contact Support: If you still encounter scrolling problems after trying the solutions above, contact Benefits Pro support for assistance. They may provide additional troubleshooting steps or inform you of ongoing issues with the app.

Following these steps should help you regain scrolling functionality in the Benefits Pro app. If issues persist, it could be due to specific device settings or a more systemic issue in the app itself.

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