Hi! I see you're experiencing a recurring issue where the Curious Cat app asks you to disconnect your VPN, even though you’re not actually using one on your iPhone with iOS 18.7. That sounds like quite a confusing situation.
To get a clearer picture: - Can you confirm if you have any VPN apps installed, even if they are off? - Have you noticed this message only in Curious Cat or does it appear in other apps too? - Are you connected to Wi-Fi or cellular data when this happens?
Sometimes apps can mistakenly detect VPN connections because of certain network settings or profiles on the device, or VPN-like configurations (such as private DNS or proxy settings). Let’s try a few steps to narrow things down and fix this:
1. Check VPN Settings and Profiles - Go to Settings > General > VPN & Device Management on your iPhone. - Check if there is any active VPN configuration or profile installed that you might have forgotten about. If there is, disable or remove it temporarily.
2. Restart Your iPhone - A simple restart can refresh network settings and clear minor glitches.
3. Reset Network Settings - Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. - This will reset Wi-Fi networks, passwords, VPN, and cellular settings, so you'll need to reconnect Wi-Fi after. This often clears hidden network configurations that may cause false VPN detections.
4. Check for any Proxy or DNS Settings - In Settings > Wi-Fi, tap your connected network, scroll down to check for any configured proxy or custom DNS. Disable them if set.
5. Update the Curious Cat App - Make sure the app is updated to the latest version in the App Store. Sometimes app updates fix connectivity or detection bugs.
If the problem persists after these steps, it could be a bug in the app mistakenly flagging VPN usage. At that point, contacting Curious Cat support with your device info and this behavior would be the next best move.
Let me know if you want me to walk you through any of these steps or if you've already tried some of them! Are you satisfied with this approach so far?
Thanks for letting me know you've already tried all the basic steps and the issue with Curious Cat still persists.
Given that you’re using an up-to-date iPhone with iOS 18.7 and have reset network settings, removed VPN profiles, checked proxies, and updated the app, the problem might stem from either a hidden app bug or a rare connectivity detection glitch on their servers.
Here’s what I recommend next:
1. Check Curious Cat's System Status and Known Issues Sometimes apps experience backend issues that cause false VPN detection or connectivity problems. You can visit their Help Centre to see if there are any ongoing issues reported by other users or the team.
2. Contact Curious Cat Support Directly Since this seems like a persistent issue that basic troubleshooting hasn’t resolved, contacting their support is a good next step. Include these details in your message: - Device model and iOS version (iPhone, iOS 18.7) - Description of the error (“asks to disconnect VPN though none is in use”) - Steps you’ve already tried (network reset, VPN removal, app update, etc.)
3. Try Using the App on a Different Network Occasionally, some Wi-Fi or cellular networks have configurations or firewalls that mimic VPN activity. Trying Curious Cat on a different Wi-Fi network or cellular data (if you’ve been on Wi-Fi) might help identify if the network environment is causing the false VPN alert.
4. Reinstall the App Completely If you haven’t yet, delete the Curious Cat app entirely, restart your iPhone, then reinstall it from the App Store. This ensures a clean install without residual cached data or configurations interfering.
If after all these steps the problem remains, it’s likely something that only the Curious Cat developers can fix on their end. In the meantime, I can help you draft a detailed message to their support if you'd like.
Are you comfortable trying these next steps? Let me know how you’d prefer to proceed! Are you satisfied with this plan?
Thanks for asking about recent updates to the Curious Cat app that might address problems like the one you're facing.
From what I found, the most recent updates to the Curious Cat app have included bug fixes and performance improvements. For example, an update mentioned "squashed some bugs and made some performance improvements," which suggests they are actively working on resolving issues users encounter410.
There are also videos and user discussions from late 2023 about solutions to common app issues, which may indicate ongoing attention to fixes2. However, there’s no specific mention of fixing the VPN detection problem in these sources.
Given this, it seems the Curious Cat team is actively updating the app, but the VPN prompt issue might not be explicitly addressed in recent updates yet.
If you're comfortable, checking back for app updates regularly or reaching out directly to their support with your specific issue might help push this fix forward since it sounds like a somewhat unusual or edge-case bug.
Would you like help drafting a message to Curious Cat support about this? Or try any other troubleshooting steps in the meantime? Are you satisfied with this information?
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi! I see you're experiencing a recurring issue where the Curious Cat app asks you to disconnect your VPN, even though you’re not actually using one on your iPhone with iOS 18.7. That sounds like quite a confusing situation.
To get a clearer picture:
- Can you confirm if you have any VPN apps installed, even if they are off?
- Have you noticed this message only in Curious Cat or does it appear in other apps too?
- Are you connected to Wi-Fi or cellular data when this happens?
Sometimes apps can mistakenly detect VPN connections because of certain network settings or profiles on the device, or VPN-like configurations (such as private DNS or proxy settings). Let’s try a few steps to narrow things down and fix this:
1. Check VPN Settings and Profiles
- Go to Settings > General > VPN & Device Management on your iPhone.
- Check if there is any active VPN configuration or profile installed that you might have forgotten about. If there is, disable or remove it temporarily.
2. Restart Your iPhone
- A simple restart can refresh network settings and clear minor glitches.
3. Reset Network Settings
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will reset Wi-Fi networks, passwords, VPN, and cellular settings, so you'll need to reconnect Wi-Fi after. This often clears hidden network configurations that may cause false VPN detections.
4. Check for any Proxy or DNS Settings
- In Settings > Wi-Fi, tap your connected network, scroll down to check for any configured proxy or custom DNS. Disable them if set.
5. Update the Curious Cat App
- Make sure the app is updated to the latest version in the App Store. Sometimes app updates fix connectivity or detection bugs.
If the problem persists after these steps, it could be a bug in the app mistakenly flagging VPN usage. At that point, contacting Curious Cat support with your device info and this behavior would be the next best move.
Let me know if you want me to walk you through any of these steps or if you've already tried some of them! Are you satisfied with this approach so far?
I have already tried all the step you listed and the issue persist
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for letting me know you've already tried all the basic steps and the issue with Curious Cat still persists.
Given that you’re using an up-to-date iPhone with iOS 18.7 and have reset network settings, removed VPN profiles, checked proxies, and updated the app, the problem might stem from either a hidden app bug or a rare connectivity detection glitch on their servers.
Here’s what I recommend next:
1. Check Curious Cat's System Status and Known Issues
Sometimes apps experience backend issues that cause false VPN detection or connectivity problems. You can visit their Help Centre to see if there are any ongoing issues reported by other users or the team.
2. Contact Curious Cat Support Directly
Since this seems like a persistent issue that basic troubleshooting hasn’t resolved, contacting their support is a good next step. Include these details in your message:
- Device model and iOS version (iPhone, iOS 18.7)
- Description of the error (“asks to disconnect VPN though none is in use”)
- Steps you’ve already tried (network reset, VPN removal, app update, etc.)
You can reach them here: Curious Cat Contact
3. Try Using the App on a Different Network
Occasionally, some Wi-Fi or cellular networks have configurations or firewalls that mimic VPN activity. Trying Curious Cat on a different Wi-Fi network or cellular data (if you’ve been on Wi-Fi) might help identify if the network environment is causing the false VPN alert.
4. Reinstall the App Completely
If you haven’t yet, delete the Curious Cat app entirely, restart your iPhone, then reinstall it from the App Store. This ensures a clean install without residual cached data or configurations interfering.
If after all these steps the problem remains, it’s likely something that only the Curious Cat developers can fix on their end. In the meantime, I can help you draft a detailed message to their support if you'd like.
Are you comfortable trying these next steps? Let me know how you’d prefer to proceed! Are you satisfied with this plan?
Are there any recent updates fixing problems in Curious Cat app?
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for asking about recent updates to the Curious Cat app that might address problems like the one you're facing.
From what I found, the most recent updates to the Curious Cat app have included bug fixes and performance improvements. For example, an update mentioned "squashed some bugs and made some performance improvements," which suggests they are actively working on resolving issues users encounter4 10.
There are also videos and user discussions from late 2023 about solutions to common app issues, which may indicate ongoing attention to fixes2. However, there’s no specific mention of fixing the VPN detection problem in these sources.
Given this, it seems the Curious Cat team is actively updating the app, but the VPN prompt issue might not be explicitly addressed in recent updates yet.
If you're comfortable, checking back for app updates regularly or reaching out directly to their support with your specific issue might help push this fix forward since it sounds like a somewhat unusual or edge-case bug.
Would you like help drafting a message to Curious Cat support about this? Or try any other troubleshooting steps in the meantime? Are you satisfied with this information?