If your Wealthsimple Invest app is hanging or freezing when you try to input information like dollar amounts on your iPhone, follow these steps to troubleshoot and resolve the issue:

1. Update the App

Ensure you are using the latest version of the Wealthsimple app. Outdated versions can lead to glitches and performance issues.

- Open the App Store on your iPhone.
- Tap on your profile icon at the top right.
- Scroll down to find Wealthsimple Invest and tap Update if available.

2. Clear App Cache

Sometimes, residual data can cause the app to hang. While there's no direct way to manually clear cache on iPhone apps, uninstalling and reinstalling the app can serve this purpose.

- Tap and hold the Wealthsimple app until the menu appears.
- Select Remove App and then confirm by tapping Delete App.
- Go to the App Store and reinstall the Wealthsimple app.

3. Restart Your iPhone

A simple restart can clear temporary glitches.

- Press and hold the power button until you see the slide to power off slider.
- Slide it to turn off your iPhone.
- Once it’s off, press and hold the power button again until you see the Apple logo.

4. Check iOS Version

Ensure your iPhone is on a compatible iOS version. Wealthsimple supports iOS 15.0 and above, and this is likely important for app functionality.

- Go to Settings > General > Software Update to check for any available updates.

5. Adjust Background App Refresh

Limiting background activity may help improve the app's performance.

- Go to Settings > General > Background App Refresh.
- Either toggle it off entirely or turn it off specifically for Wealthsimple.

6. Disable VPN or Proxy

If you are using a VPN or proxy, try disabling it as it might interfere with the app’s functionality.

- Check your VPN settings in Settings > VPN and disconnect it.

7. Contact Wealthsimple Support

If none of the above solutions work, consider reaching out directly to Wealthsimple support for further assistance.

- Visit their help center for troubleshooting tips: Troubleshooting - Help Centre - Wealthsimple - [learn more]
- You can also check for other user experiences on forums like Reddit for additional advice: Login Issue with Wealthsimple Trade (iOS App) - Reddit - [learn more].

Following these steps should help resolve the issues you're facing with the Wealthsimple app.