Hi! I understand you're stuck on the Atmos Rewards page within the Alaska Airlines app on your Mac. Let's work through this together.

First, just to clarify:
- Is the app freezing on that page, or is it not letting you navigate away?
- Have you tried logging out and logging back in?
- Also, is your app fully updated to the latest version available on the Mac App Store?

Based on what you've shared, here’s a clear step-by-step approach to try:

1. Force Quit the App:
- Click on the Apple menu (top left) → "Force Quit".
- Select the Alaska Airlines app and quit it.
- Then reopen the app to see if it moves past the Atmos Rewards page.

2. Clear App Cache/Data (if possible):
Since macOS apps sometimes store cached data causing display issues, try:
- Go to Finder → Click "Go" at the top → Select "Go to Folder…"
- Type ~/Library/Containers and look for a folder related to Alaska Airlines or Atmos Rewards.
- If found, move it to Trash (this resets app data). Then reopen the app.

3. Reinstall the App:
- Delete the Alaska Airlines app entirely.
- Visit the Mac App Store and download the latest version fresh.

4. Check Network Connectivity:
- Sometimes slow or restricted internet connections can cause content not to load fully.
- Try switching from Wi-Fi to Ethernet if possible, or reboot your router.

5. Login Credentials:
- If the app is stuck because of login issues, try resetting your password for Atmos Rewards on their website here: https://www.alaskaair.com/atmosrewards/account/reset-password/
- Then try logging back in with the new credentials.

If these steps don’t unlock that page, let me know exactly what happens when you try each step or if you see any error messages. I’ll help you take the next steps!

Are you satisfied with this solution so far?

I am on an apple iphone

Thanks for letting me know you’re using an iPhone. That definitely changes the approach a bit. Could you tell me a little more about what exactly is happening on the Atmos Rewards page? For example:
- Is the app freezing or crashing?
- Are you unable to get past the page or log in?
- Do you see any error messages?

From recent reports, some Atmos Rewards users on iPhone face issues like login problems where it asks repeatedly to reset the password or the app crashes after updates1 5.

Here’s a step-by-step set of things to try on your iPhone:

1. Force Close the App:
- Swipe up from the bottom of the screen (or double press the Home button if your iPhone has one) to open the app switcher.
- Swipe the Alaska Airlines app preview off the screen to close it completely.
- Reopen the app and see if you can get past the Atmos Rewards page.

2. Update the App:
- Open the App Store.
- Tap your profile icon on the top right.
- Scroll down to see if an update is available for Atmos Rewards or Alaska Airlines app.
- Update the app if needed and then retry.

3. Clear App Cache by Reinstalling:
- Press and hold the app icon until it jiggles.
- Tap the "X" or "Remove App," then confirm deletion.
- Reboot your iPhone by holding the power button and sliding to power off.
- Turn it back on and download the app fresh from the App Store.

4. Reset your Cache/Settings:
- In iPhone’s Settings app, scroll down to find the app (Atmos Rewards or Alaska Airlines).
- Tap it and see if there’s a “Reset” or “Clear Data” option. (Most apps don’t have this option, so if not, just moving to reinstall should help.)

5. Reset Atmos Rewards Password:
- Sometimes login issues cause the page to loop. Try resetting your password here: https://www.alaskaair.com/atmosrewards/account/reset-password/
- Use the new password to log in to the app.

6. Check iOS Version:
- You mentioned OS X version earlier, but on your iPhone, make sure your iOS is updated:
- Go to Settings → General → Software Update → install any available updates.

If after these steps the app still gets stuck on the Atmos Rewards page, it might be a known issue with the app update. I can help escalate it or check if there’s a temporary outage or bug affecting users further.

Can you try these and tell me what happens? Are you satisfied with this guidance so far?