[AJet] Erorr: ssl problem. Cant use app

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Dmitrii
1 year ago In AJet
Erorr: ssl problem. Cant use app

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Frank Taylor

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1 year ago

To resolve the SSL problem with the AJet application, follow these steps systematically:

1. Check Your Internet Connection: Ensure that you have a stable internet connection. Poor connectivity might cause SSL issues. Test your connection by trying to access other websites.

2. Update the AJet App: Ensure you are using the latest version of the AJet app. An outdated app might not support the latest SSL protocols. Check for updates in the Google Play Store.

3. Clear App Cache and Data: Sometimes cached data can conflict with new SSL settings. Go to Settings > Apps > AJet > Storage, then select Clear Cache and Clear Data.

4. Recheck SSL Configuration: If you're using a custom server or a self-hosted instance, double-check your SSL configuration. Confirm that you are running Jet Bridge in HTTPS mode using valid SSL_CERT and SSL_KEY options. You will need a valid SSL certificate for your domain - learn more.

5. Renew or Replace SSL Certificate: If you suspect that your SSL certificate might be expired or misconfigured, check its status and renew it if necessary. This is crucial for maintaining secure connections.

6. Settings for Firewall and Anti-virus: Ensure that your firewall or antivirus software is not blocking your app from accessing the internet. Temporarily disable them to check if that resolves the issue.

7. Re-login or Reconfigure Your Account: If the SSL error persists and relates to a specific account, try unlinking your account and logging back in. This has helped some users in similar scenarios - learn more.

8. Network Configuration: If you are using a corporate or restricted network, the SSL certificate might be blocked. Switch to a different network (e.g., mobile data) to see if the issue is network-related.

9. Contact Support: If none of the above steps work, consider reaching out to AJet support for more specialized help.

Following these steps should help you troubleshoot and resolve the SSL issues you’re experiencing with the AJet application. If you need further clarification on any step, feel free to ask!

D
Dmitrii
1 year ago

Erorr: ssl problem. Cant use app

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