Hi there! I understand you're having trouble downloading the Poppo Live app because it seems stuck on an in-app purchase or "purchase pending" status. Let's get to the bottom of this together.

To start, could you tell me a bit more?
- Are you downloading the app fresh, or trying to update it?
- Is there any error message besides the "purchase" issue?
- Have you made or attempted an in-app purchase recently that might be pending?

In the meantime, here’s a simple step-by-step guide to fix such issues on your Android 10 device using a WebKit-based browser:

1. Check Internet Connection: Make sure your device has a stable internet connection—preferably Wi-Fi.

2. Clear Google Play Store Cache and Data:
- Go to Settings > Apps > Google Play Store
- Tap Storage
- Tap Clear Cache and then Clear Data
- Restart your phone and try downloading again.

3. Verify Payment Methods: Sometimes Google Play blocks downloads if payment info is incomplete or stuck.
- Open Google Play Store app
- Tap your profile picture > Payments & subscriptions > Payment methods
- Confirm your payment methods are up to date and there are no pending transactions.

4. Force Stop and Restart Google Play:
- Go to Settings > Apps > Google Play Store
- Tap Force Stop, then reopen the Play Store and try downloading.

5. Cancel Pending Purchase:
- If a purchase is stuck, open the Google Play Store app
- Tap your profile picture > Payments & subscriptions > Budget & order history
- Check if there is a pending purchase for Poppo Live and cancel it if possible.

6. Reboot and Retry: Sometimes a simple restart can clear stuck processes.

If after these steps the problem persists, you may want to uninstall any partially downloaded version of Poppo Live and try reinstalling it fresh from Google Play.

If you want, I can guide you through any of these steps with more detail. Also, if you've already tried some of these, just let me know and we’ll move on to further fixes.

Are you ready to try these steps now?

It can't download because it's still in ads purchase

Thanks for clarifying that the download issue seems related to an ongoing or stuck in-app purchase on Poppo Live. Since your device is Android 10 and uses WebKit, it’s likely connected to Google Play in-app purchase handling.

Here’s a focused approach to resolve your problem based on that:

1. Check Pending Purchases on Google Play:
- Open the Google Play Store app on your device.
- Tap your profile icon at the top right and go to Payments & subscriptions > Budget & order history.
- Look for any pending or failed transaction related to Poppo Live. If you find one, try to cancel or resolve it. Sometimes a stuck purchase can block downloads and updates.

2. Clear Google Play Store Cache and Data:
- Go to Settings > Apps > Google Play Store.
- Tap Storage, then choose Clear Cache and Clear Data.
- This can help refresh Google Play services and clear stuck purchase states.

3. Restart Your Device:
- After clearing cache and data, reboot your phone to ensure all background processes reset.

4. Ensure Payment Methods Are Valid:
- Double-check your payment options in Google Play under Payment methods to make sure there are no pending verifications or expired cards.

5. Try Downloading Again:
- After reboot, attempt to download or update Poppo Live from Google Play.

If the problem persists despite these steps, you might want to:
- Check for any app updates for Google Play Services on your device since they manage in-app purchases.
- Contact Google Play support for unresolved transaction issues, as sometimes they can intervene on stuck purchases2.
- Reach out directly to Poppo Live support for help if the purchase issue is inside the app itself7.

Would you like me to guide you in detail through any of these steps? Or have you already tried some of them? Let me know how I can assist you best!