[Meesho] I prepaid 157 for my order , money is deducted from my but in the order section my order is not showing

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Soumili ghosh
8 months ago In Meesho
I prepaid 157 for my order , money is deducted from my but in the order section my order is not showing

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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8 months ago

Hi! I understand that your payment of ₹157 was deducted, but your order is not showing up in the Meesho app. Let’s try to find out what might be happening here.

To start, can you please confirm:
1. Did you receive any payment confirmation message or email after making the payment?
2. Are you able to see any pending or failed transactions in your bank or UPI app?
3. Have you tried refreshing or logging out and logging back into your Meesho account?

Meanwhile, here are some steps you can try to resolve this issue:

1. Check Payment Status: Sometimes, payments get deducted but the order does not get placed due to a delay in payment confirmation from the bank or payment gateway. Check your bank or UPI app to confirm the transaction status.

2. Refresh the Meesho App: Close the Meesho app completely and reopen it. Sometimes, the order details take some time to reflect in the app.

3. Clear Cache: Since you are using Android 10 on a WebKit browser, clear the browser cache and cookies. This can help in loading the updated order page.

4. Try on a Different Network or Device: Sometimes, network issues might cause orders not to reflect properly.

5. Contact Meesho Support: If the order is still not showing after confirming payment, I recommend contacting Meesho support immediately via their in-app chat or email. Provide them with transaction details, payment reference ID, and payment method.

This situation can sometimes happen because the payment succeeds but the order confirmation doesn’t get recorded instantly. Meesho’s support team can track and help either confirm the order or initiate a refund if needed1 2.

Let me know if you want me to guide you through any specific step or if you have any transaction details handy. Are you satisfied with the solution I provided so far?

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