Hi there! I see you're getting error code 10002 in the Anymusic app on your Mac with OS X 10.15.7. Could you tell me a bit more about when this error pops up? For example, does it appear when you try to add music, log in, or perform some other action? This will help me guide you better.

Meanwhile, I can share some common causes and fixes for error 10002 that might apply:

1. Check your internet connection and firewall: Sometimes this error is related to connection issues. Make sure your Mac’s firewall or any security software isn’t blocking Anymusic from accessing the internet.

2. Sign out and sign back in: If the error happens during login or code redemption, signing out of the app and signing back in can refresh your session.

3. Update the app: Ensure you have the latest version of Anymusic installed, as updates often fix bugs linked to errors.

4. Check account credentials and subscription status: Verify your account is active and correctly set up in Anymusic.

5. App permissions: On macOS, verify Anymusic has necessary permissions under System Preferences > Security & Privacy.

If you’ve already tried these or the error occurs during a specific step, let me know so I can help dive deeper!

on recording

Thanks for the extra detail! Since you're encountering error code 10002 during recording in the Anymusic app on your Mac with OS X 10.15.7, let's go through some focused steps to troubleshoot this recording issue.

1. Restart the Anymusic app
Fully close the app and reopen it. Sometimes a simple restart clears temporary glitches that might cause errors during recording.

2. Check microphone permissions
On your Mac, go to System Preferences > Security & Privacy > Privacy tab > Microphone and make sure Anymusic has permission to access the microphone. Without this, recording won't work.

3. Close other applications
Other apps that use audio input or processing might interfere. Try closing unnecessary apps while recording to see if this helps.

4. Check storage space
Ensure your Mac has enough free disk space to save recordings. Limited space can cause errors when writing files.

5. Update Anymusic
Make sure you have the latest version of Anymusic installed. Updates often fix bugs including recording issues.

6. Test with a different microphone (if possible)
Try using your Mac’s internal mic if you're currently using an external mic (or vice versa) to rule out hardware issues.

7. Test system sound input
Try recording audio with another app like QuickTime Player to confirm your Mac’s microphone hardware and system settings work correctly.

If the issue persists, it might be something more specific like a corrupted app file or conflict with your macOS version. At that point, uninstalling and reinstalling the app, or reaching out to Anymusic support for logs, could help.

Does any of this match what you’ve tried already? I’m happy to walk you through any of these steps!