Hi there! I see you're having trouble with two games, Guardians of Glory and Gates of Asgard, crashing on the CrownCoins Casino app on your iPhone with iOS 18.6.2. I'd love to help you get those fixed.
To start, can you tell me: - When do the crashes happen? (e.g., right when opening the game, during play, or at a specific point) - Have you tried any fixes already, like restarting the app or your phone? - Is your app updated to the latest version from the App Store?
This info will help me guide you better! Meanwhile, here’s a general step-by-step we can try:
1. Close and Restart the App: Double-click your Home button or swipe up from the bottom (depending on your iPhone model) to see all open apps, then swipe the CrownCoins app off the screen to close it fully. Relaunch the app and try the games again.
2. Restart Your iPhone: Hold the side button and a volume button, then slide to power off. Turn it back on and check if the games still crash.
3. Update the App: Open the App Store, tap your profile icon, then scroll to see if CrownCoins Casino has any pending updates. Installing updates can fix bugs causing crashes.
4. Check Your iOS Version: You said iOS 18.6.2 — which is current, but if there’s any update available under Settings > General > Software Update, it might help.
5. Clear App Cache or Data: Unfortunately on iOS, this usually means uninstalling and reinstalling the app. If you’re okay with that, uninstall CrownCoins Casino, then reinstall from the App Store.
If after these steps the problem persists, there might be a specific compatibility issue between the app and those games. In that case, I can escalate it to our tech team to look deeper.
Let me know what you find and what steps you've tried already! Are you okay to proceed with these?
Comments
Emily Roberts
Emily is passionate about explaining complex topics in plain English. She’s writ...
Followed by
Hi there! I see you're having trouble with two games, Guardians of Glory and Gates of Asgard, crashing on the CrownCoins Casino app on your iPhone with iOS 18.6.2. I'd love to help you get those fixed.
To start, can you tell me:
- When do the crashes happen? (e.g., right when opening the game, during play, or at a specific point)
- Have you tried any fixes already, like restarting the app or your phone?
- Is your app updated to the latest version from the App Store?
This info will help me guide you better! Meanwhile, here’s a general step-by-step we can try:
1. Close and Restart the App: Double-click your Home button or swipe up from the bottom (depending on your iPhone model) to see all open apps, then swipe the CrownCoins app off the screen to close it fully. Relaunch the app and try the games again.
2. Restart Your iPhone: Hold the side button and a volume button, then slide to power off. Turn it back on and check if the games still crash.
3. Update the App: Open the App Store, tap your profile icon, then scroll to see if CrownCoins Casino has any pending updates. Installing updates can fix bugs causing crashes.
4. Check Your iOS Version: You said iOS 18.6.2 — which is current, but if there’s any update available under Settings > General > Software Update, it might help.
5. Clear App Cache or Data: Unfortunately on iOS, this usually means uninstalling and reinstalling the app. If you’re okay with that, uninstall CrownCoins Casino, then reinstall from the App Store.
If after these steps the problem persists, there might be a specific compatibility issue between the app and those games. In that case, I can escalate it to our tech team to look deeper.
Let me know what you find and what steps you've tried already! Are you okay to proceed with these?