Hello! Sorry to hear you're having connection problems and that the MySchool app shuts down on its own. To better assist you, could you tell me a bit more? For example:

- When did the issue start?
- Are you connected to Wi-Fi or mobile data?
- Have you tried restarting your device or reinstalling the app?
- Does the app show any specific error messages before it closes?

While I wait for your details, here are some initial steps you can try to troubleshoot this:

1. Check your internet connection: Make sure you have a stable Wi-Fi or mobile data connection. Sometimes connection interruptions cause apps to lose data and close unexpectedly.

2. Restart your device: A quick reboot on your Windows-based device can clear minor glitches.

3. Update the app: Ensure the MySchool app is updated to the latest version. Updates often fix bugs that cause crashes.

4. Clear cache and data: If possible on your device, go to app settings and clear the MySchool app cache. This removes temporary data that might be corrupted.

5. Reinstall the app: Uninstall the MySchool app and then reinstall it freshly. This can fix corrupted files.

6. Check for Windows updates: Sometimes the operating system updates include fixes that help apps run better.

If you’ve already tried some of these, please let me know which ones, and I’ll guide you with more advanced steps. Also, any error messages or behaviors you notice will help pinpoint the problem more precisely.

Are you connected mostly via Wi-Fi or mobile data when this happens?

It keeps on showing the request was aborted: Could not create SSL/TLS secure channel. Also, the app is on my PC

Thank you for the details! The error message "request was aborted: Could not create SSL/TLS secure channel" indicates that your PC is having trouble establishing a secure connection using SSL/TLS protocols. This security protocol is essential for encrypted communication between the MySchool app and the server.

Here are step-by-step fixes you can try on your Windows 10 PC to resolve this:

1. Ensure Your Windows Is Updated:
- Go to Settings > Update & Security > Windows Update.
- Check for updates and install any available ones.
Some updates include important security protocol support.1

2. Enable TLS 1.2 and TLS 1.3 Protocols:
- Press Win + R, type inetcpl.cpl, and press Enter to open Internet Properties.
- Go to the Advanced tab.
- Scroll down to the Security section.
- Ensure that "Use TLS 1.2" and "Use TLS 1.3" are checked. If they are unchecked, check them.
- Click Apply and OK.
- Restart your computer.

3. Check Date and Time Settings:
- Incorrect date and time can cause SSL errors.
- Right-click the time in the taskbar > Adjust date/time.
- Ensure the date, time, and time zone are correct.
- You can also toggle "Set time automatically" on and off.

4. Update .NET Framework:
- MySchool app might rely on .NET Framework.
- Ensure you have the latest .NET Framework version installed on your PC.
- You can download updates from Microsoft's official website if needed.

5. Disable Antivirus/Firewall Temporarily:
- Sometimes, security software interferes with secure connections.
- Temporarily disable your antivirus or firewall to test if the app connects.
- If it works, add MySchool app as an exception in your security software.

6. Reset Network Settings:
- Open Command Prompt as Administrator.
- Run these commands one by one, pressing Enter after each:
<br>netsh winsock reset<br>netsh int ip reset<br>ipconfig /release<br>ipconfig /renew<br>ipconfig /flushdns<br>
- Restart your PC afterward.

If after these steps the issue persists, let me know. We may need to check for specific app updates or deeper network configurations.

Are you comfortable trying these steps? If you want, I can guide you through each one.