[minutiae] There's no notification to take photo while iPhone users receive theirs.

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MJ Perez
7 months ago In minutiae
There's no notification to take photo while iPhone users receive theirs.

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Emily Roberts

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7 months ago

Hi there! Thanks for reaching out about the issue with notifications on your Android device for the Minutiae app. To make sure I understand correctly: iPhone users are getting the daily notification to take a photo while Android users like you are not receiving that notification. Is that right?

If so, let’s walk through some steps to help with this:

1. Check Notification Permissions:
On your Android device (WebKit browser, AndroidOS 10), go to Settings > Apps > Minutiae > Notifications and confirm notifications are allowed. Sometimes permissions might be off by default.

2. App Background Activity:
Ensure the Minutiae app is allowed to run in the background. To check this, go to Settings > Apps > Minutiae > Battery > Allow background activity (enable this if off).

3. Do Not Disturb Mode:
If your device is on Do Not Disturb or some battery saver mode, it might block notifications. Try turning those off temporarily to test.

4. Sync and Internet Connection:
Confirm your internet connection is stable since notifications are sent simultaneously to users worldwide. Also, ensure background data usage is allowed for Minutiae.

5. Update or Reinstall the App:
Sometimes, app updates fix notification issues. Since you have Android 10, make sure you have the latest Minutiae app version from the Play Store. If you already do, try uninstalling and reinstalling it to reset its notification settings.

If after these steps you still don’t get the photo prompt notification while iPhone users do, it might be related to some differences in how Minutiae handles notifications on Android versus iOS. There have been mentions that minutely photo notifications are sent globally to all users simultaneously, but some Android users occasionally report missing those notifications1.

If you’d like, I can guide you through checking for any advanced notification settings or logs within the app or device. Would you prefer that? Or let me know what you’ve tried so far so we don’t repeat.

Are you satisfied with this approach so far?

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