[minutiae] My photos were not up loader 2 days il a row. I didn’t get to see someone else ´s photo… too bad!

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Constance
1 year ago In minutiae
My photos were not up loader 2 days il a row. I didn’t get to see someone else ´s photo… too bad!

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I understand your photos haven’t been uploading for a couple of days and you’re unable to see others’ photos either. Let’s get this sorted out together.

First, could you tell me if this issue is happening only with the minutiae app or with other photo uploads on your iPhone as well? Also, are you connected to Wi-Fi, and is your internet working fine otherwise?

To start troubleshooting for your iPhone running iOS 16.7.11, here are some steps we can take:

1. Check iCloud Photos Settings
Go to Settings > [your name] > iCloud > Photos and make sure “iCloud Photos” is turned on. If it’s off, your photos won’t upload to iCloud, which minutiae might rely on for syncing photos.

2. Verify iCloud Storage
Still under iCloud settings, check if you have enough available storage. If your iCloud account is full, new photos won’t upload.

3. Internet Connection
Confirm you are connected to a strong and stable Wi-Fi network. Uploads can be paused or fail if your connection is weak.

4. Restart the Minutiae App and Your iPhone
Close the app fully by swiping it away from the app switcher, then reopen it. If that doesn't help, try rebooting your iPhone. This can refresh system processes.

5. Check App Permissions
In Settings > Privacy > Photos, check that minutiae has permission to access your photos.

6. Update the App and iOS
Make sure the minutiae app is up to date in the App Store. You mentioned iOS 16.7.11, which is current, so that should be fine.

If after these the photos still aren’t uploading, it might help to log out of your minutiae account in the app and log back in, or reinstall the app.

Please go through these and let me know how it goes or if you see any error messages. If needed, we can explore some more advanced solutions.

Would you like me to guide you through these steps now?

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