Hi there! I understand you're having trouble with a wallet-to-bank transfer on PhonePe, and now the app is not responding properly when you open it. Let me help you sort this out.

To better assist, could you please share if you saw any error messages during the transfer? Also, have you tried restarting your computer or refreshing the app since this happened?

Meanwhile, here’s what we can try step by step to resolve this:

1. Force Close and Restart the Browser/App
Since you are on a WebKit browser in Windows 10, start by closing the PhonePe web app/tab completely and reopen it. Sometimes, glitches can be fixed by a fresh reload.

2. Clear Browser Cache and Cookies
Your browser storing outdated data might be causing the app to freeze. Go to your browser’s settings, find the option to clear browsing data, and clear cache and cookies. Then reopen PhonePe and try again.

3. Check Internet Connection
Ensure you have a stable internet connection. A weak or interrupted network might lead to transfer failures and app freezing.

4. Try Using PhonePe Official Desktop or Mobile App
If possible, try the official PhonePe mobile app on your smartphone or their desktop version (if available). Sometimes the web version may have issues specific to the browser.

5. Verify Transaction Status in PhonePe
Once the app is responsive, check your transaction history to see if the transfer went through or is pending.

6. Update or Reinstall PhonePe App (if using mobile)
For mobile users, updating to the latest version or reinstalling the app can fix many bugs.

If after trying these you still face the problem:

- You can raise an issue directly through the PhonePe app under ‘Help’ or via their support website. They can check transaction-specific details for you.
- You may also write to [email protected] explaining your issue for further assistance.

Let me know how it goes after these steps, or if you want me to guide you through any of them in detail! Are you able to open the app screen now, or is it still unresponsive?