Hi! I understand you're having trouble receiving your travel certificate from SpiceJet. Could you please share a bit more detail? For example, did you request the certificate through the SpiceJet app or website? And when was your travel or booking date? This will help me guide you better.

Meanwhile, here’s some useful info: SpiceJet allows you to retrieve travel certificates for bookings with PNRs created within the last 18 months directly from their website. The certificate usually comes with a nominal fee of ₹300 per passenger per PNR.

Here’s a step-by-step guide you can try on your Android device browser (WebKit):

1. Open your browser and go to SpiceJet’s travel certificate page: https://corporate.spicejet.com/Travelcertificate.aspx
2. Enter your PNR (the confirmation number from your booking) and other required details.
3. Proceed with the payment process if prompted (₹300 per passenger).
4. After successful payment, the travel certificate should be generated and available for download or email.

If your booking is older than 18 months, or if you do not have the PNR handy, then you would need to contact SpiceJet’s customer care team directly at [email protected] for assistance.

Could you please confirm if you have your PNR and whether you tried these steps? Also, any error messages you encountered? That way, I can assist you further.