Hi there! I see you're having trouble getting the Love's Connect app to scan at the pump on your iPhone with iOS 18.5. Let's get this sorted out for you.

First, just to clarify: When you say it doesn't scan, is the app not opening the scanner at all, or does the scanner open but just fails to recognize or read the barcode at the pump?

In the meantime, here are some steps you can try that often help resolve scanning issues:

1. Check Camera Permissions:
- Go to your iPhone Settings > Privacy & Security > Camera, and make sure Love's Connect has permission to access the camera. Without this, the scanner won't work.

2. Clean the Camera Lens:
- Sometimes the camera lens can be a bit dirty or smudged, which can prevent scanning. Wipe it gently with a soft, lint-free cloth.

3. Ensure Proper Lighting and Distance:
- Position your phone so the barcode is clearly visible and well-lit in the camera's viewfinder. Sometimes adjusting the distance helps the camera focus better.

4. Restart the App:
- Close the Love's Connect app completely (swipe it away from recent apps) and then reopen it.

5. Update the App:
- Visit the App Store and check if there's an update available for Love's Connect. Running the latest version can fix bugs.

6. Restart Your iPhone:
- A simple restart can clear temporary glitches.

7. Reinstall the App:
- If nothing else works, uninstall Love's Connect and then reinstall it. This often fixes corrupted app data.

If you've already tried these or if the problem persists despite these steps, let me know. I can then guide you through more advanced troubleshooting or check for any ongoing issues with the app or pump compatibility.

Are you able to test any of these right away?