[H Band] Screen not coming on but it buzzes

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Denise
4 months ago In H Band
Screen not coming on but it buzzes

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Hi there! I understand your H Band app screen is not displaying but you hear buzzing, correct? Just to clarify, is it the watch screen that is not coming on while it buzzes, or is it the H Band app on your Android phone that is not showing properly? Also, does the buzzing happen continuously or just briefly when you try to use it?

Knowing this will help me guide you better. Meanwhile, here are some initial steps we can try:

1. Restart the Watch and Phone: Power off both your smartwatch and Android device completely, then turn them back on. This can refresh system processes and often resolves display and buzzing glitches.

2. Check Battery Level: Sometimes low battery can cause the screen not to light up but vibrations still work. Ensure the watch is fully charged.

3. Force Close and Reopen the H Band App on your Android phone. Sometimes the app can freeze or fail to display properly.

4. Re-pair the Watch to Phone: Unpair the smartwatch from Bluetooth settings on your phone, then pair it again through the H Band app.

5. Update the App and Firmware: Check the Play Store if there's an update for H Band. Also in the app, look for firmware update prompts for the watch. Updating can fix bugs causing screen or buzzing issues.

If these don't help, I can guide you through some advanced steps like clearing app cache, checking any "Essential Mode" settings on the watch which might turn off the screen but still buzz, or doing a factory reset as last resort.

Let me know what you’ve tried or if you’d like to proceed with these!

D
Denise
4 months ago

Still not coming on feel buzzing screen not coming on

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Thanks for confirming that your watch buzzes but the screen stays off. Given this, it seems the device is powered on and responding but the display itself is not lighting up.

Since the basics like restarting and charging didn't help, let's try these next steps tailored to the H Band watch and app:

1. Force Restart the Watch:
- Try pressing and holding the main button (or both buttons if your watch has two) for about 10-15 seconds until the watch buzzes again or you see any screen change. This forces a restart which can sometimes restore the display.

2. Check Firmware Updates:
- Open the H Band app on your Android phone, go to "My Device" or "Device Settings," and check if there’s a firmware update available for your watch. Updating firmware can fix issues like unresponsive displays.

3. App Cache Clear:
- On your Android phone, go to Settings > Apps > H Band > Storage > Clear Cache. Then restart the app and check if the display issue persists.

4. Re-Pair Your Watch:
- In the phone’s Bluetooth settings, unpair the watch.
- In the H Band app, delete the device connection and then pair the watch again from scratch. This can solve syncing issues affecting screen behavior.

5. Factory Reset of the Watch:
- If your watch screen shows any display at all intermittently, look for an option in the settings to Factory Reset.
- If no screen options are visible, check the user manual for button reset sequences for your specific model. Factory reset often resolves firmware glitches causing screen problems but will erase all data, so use as a last resort.

If none of these resolve the screen display while the buzzing continues, it could indicate a hardware fault with the screen or internal components, and you might need professional repair or replacement.

For reference, some users have reported similar screen issues with H Band watches resolved by firmware updates or resets in online discussions1 4.

Would you like me to walk you through any of these steps in detail? Or do you know your watch model so I can help find the exact reset method?

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