Hi! I understand you're trying to reset your H Band app password but not receiving the verification code. Let's get this sorted out.

First, to clarify—are you expecting the verification code via email or SMS? And have you already tapped on "Forgot your password" and then "Get Code" on the app login screen?

Meanwhile, here’s a basic checklist to start with:

1. Double-check that you entered your registered email address or phone number correctly, including the country code if it’s phone-based.
2. Make sure your internet connection is stable, as the app needs to request the code online.
3. Check your email spam/junk folder if you’re expecting the code by email.
4. If by SMS, ensure your device can receive text messages and there are no SMS-blocking apps or carrier issues.
5. Try closing the app completely and restarting it, then attempting the code request again.

If none of those solve it, let me know if the app provides an option to resend the code or if the “Get Code” button is clickable. Depending on your answers, I can guide you further through advanced troubleshooting or other options.

How does that sound? Could you try those and tell me what you observe?

After turning off my VPN accepted my password and started!!!!!!