Hello! I see you're getting a message in Italian saying the Kobo service is not available at the moment. To help you better, could you tell me where exactly this message appears? For example, is it when opening the app, trying to download a book, or during login?

Meanwhile, there are a few things we can check:

1. Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi or cellular data, as Kobo needs internet for many functions.

2. Language Settings: Since the message is in Italian, can you check if your Kobo app or device language might be set to Italian? You can do this in the app’s settings or your iPhone settings (Settings > General > Language & Region).

3. Regional Availability: Sometimes certain Kobo services or content have regional restrictions. If you are outside your usual region or using a VPN, the app might show that the service isn’t available.

4. App Update: Make sure your Kobo app is updated to the latest version from the App Store. Using an older version could cause such issues.

5. Sign Out and Back In: Try signing out of your Kobo account in the app, then sign back in. This can refresh your session and sometimes clears service errors.

If you have already tried these steps or if the problem persists, please let me know what you’ve done so far, and we can explore more options!

Attempting to open the app. My phone & all enquiries are all in Italian as is the book I bought from Feltrinelli.

Thanks for sharing those details! Since your phone, app interface, and book are all in Italian, it makes sense that the Kobo app might show messages or content in Italian too.

Given that the message says the service is not available, let’s try a few focused steps:

1. Check for App Updates
Even if the app opens, older versions sometimes have connectivity issues. Open the App Store, search for Kobo, and update if available.

2. Force Close and Reopen the App
Double tap the Home button or swipe up from the bottom (depending on your iPhone model) to bring up the app switcher, then swipe the Kobo app up to close it. Reopen it to try fresh.

3. Sign Out and Sign In Again
If the app opens but gives service errors, try signing out and then back into your Kobo account. You can find Sign Out under the app’s Settings menu (often the three dots or gear icon). Signing in fresh can refresh your connection.

4. Check iPhone Language Settings and App Language
On iOS 18.5, you can set language per app:
- Go to Settings > Kobo app
- Look for Language and set it to Italian if you wish, or switch to English to see if that changes the message language. The app usually follows the system language by default.

5. Network Connection
Double-check you have a stable internet connection without VPNs or proxies that might cause region-related access issues.

If this doesn’t resolve the issue or if you want the app interface in another language, there isn’t a direct way to change the Kobo Store language in-app aside from changing the device’s system language or app language settings2 1.

Would you like assistance walking through any of these steps? Also, if possible, can you share the exact wording of the Italian message you see? It may help narrow down the cause.