[ibo Pro Player] Playlist updated and is not working

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marcin
3 months ago In ibo Pro Player
playlist updated and is not working

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Charlotte Green

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3 months ago

Hi! I understand your ibo Pro Player app playlist update isn't working as expected. To assist you better, could you please tell me a bit more? For example, are you seeing any error messages when you try to update the playlist? Also, have you recently updated the app itself?

Meanwhile, here’s a straightforward set of steps to try that often resolve the playlist update issue:

1. Clear the app cache: Sometimes, corrupted data in the cache causes playlist problems. You can clear this from the app settings or Windows app settings.

2. Check internet connection: Ensure your connection is stable because the playlist update needs to download fresh data.

3. Restart the app: Close it fully, then open it again and try reloading the playlist.

4. Remove and reload playlist: If the playlist URL or file is stored in the app, try removing it and then adding it again.

5. Update the app: Make sure you have the latest version of the ibo Pro Player installed, as updates often fix bugs related to playlist loading.

If you’ve done these already, please let me know which ones, so I can guide you further. Sometimes advanced steps like removing the current M3U/M3U8 playlist from the web management portal and re-adding it help too.

Would you like me to guide you through any of these steps more specifically?

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