To resolve the issue of the SocialGood app not opening and failing to update to the new version, follow these step-by-step instructions:

1. Restart Your Device
Begin by restarting your Android device. This can resolve minor glitches that may prevent the app from functioning properly.

2. Check for System Updates
Ensure your device's operating system is up to date. Go to Settings > System > System updates. If an update is available, download and install it.

3. Uninstall and Reinstall the App
If the app still does not open, uninstall it entirely:
- Go to Settings > Apps > SocialGood.
- Tap on 'Uninstall'.
After uninstalling, reinstall the app from the Google Play Store or download the APK from Uptodown - [learn more].

4. Clear Cache and Data
If you prefer not to uninstall, clear the app’s cache and data:
- Go to Settings > Apps > SocialGood.
- Tap on 'Storage'.
- Select 'Clear Cache' and 'Clear Data'.

5. Check for App Updates
Open the Google Play Store, search for the SocialGood app, and check if there’s an update available. If an update is present, click on 'Update'. If it doesn't update, you may need to uninstall and then reinstall the app as mentioned above.

6. Check App Permissions
Make sure the app has the necessary permissions to run:
- Go to Settings > Apps > SocialGood > Permissions.
Ensure all required permissions are enabled.

7. Free Up Storage Space
Insufficient storage can prevent apps from updating or functioning correctly. Check your storage space:
- Go to Settings > Storage.
If storage is low, delete unnecessary files or apps to free up space.

8. Contact Support
If the app still does not open or update, contact SocialGood support for assistance. You can reach them through their support page here - [learn more].

By following these steps, you should be able to resolve the issues with the SocialGood application.