Hi! I understand you're having trouble withdrawing your money from Jahez. Let me help you get this sorted out. To get started, could you please provide a bit more detail? For example:

- Are you trying to withdraw money from your Jahez wallet to your bank account?
- Are you receiving any error messages?
- Have you been able to add your bank account or payment method to the app?
- Is this the first time you're trying to withdraw, or has this happened before?

This will help me guide you step-by-step to a solution. Meanwhile, here’s a general approach that usually works:

1. Make sure your Jahez app is updated to the latest version.
2. Confirm that your wallet balance is sufficient for withdrawal.
3. Check if your bank account or payment method is properly set up in the app’s wallet section.
4. To withdraw, typically you navigate to the wallet, select the amount to withdraw, and confirm.
5. If you get any errors during this process, note the exact message or behavior.

If you’ve tried these and still can’t withdraw, please share the details so I can assist further, including checking if there’s any known server or account issue affecting withdrawals.

Are you comfortable sharing those details?

First time I want wedraw money but now not coming order

Thanks for sharing that you wanted to withdraw your money for the first time but now you're not receiving any order. Just to clarify, it sounds like you're facing two issues:

1. You want to withdraw your money from Jahez.
2. You're not getting any new orders (if you are a delivery driver or merchant).

Could you please confirm if you are a customer trying to withdraw money you earned (like a delivery driver or merchant), or are you talking about placing orders and facing a problem there?

Also, if you meant that you don’t see any incoming orders to your account (for delivery or store), that’s a different issue which we can troubleshoot separately.

Meanwhile, here’s what I recommend for the withdrawal part if you are a delivery driver or merchant:

1. Ensure your Jahez app is updated.
2. Confirm your account details, especially your bank or payment method, are correctly linked in the wallet section.
3. Try to navigate to the wallet and request withdrawal again. Since it's your first time, sometimes new accounts may require approval or verification — check your email or app notifications for any alerts.
4. If you do not see your balance or the withdrawal option, or if the request doesn’t go through, it may be a temporary system delay or a verification step pending on your account.

For the “no new orders” issue, if you are a delivery partner waiting for orders:

- Check your internet connection.
- Make sure your device location settings are enabled and permissions granted to the Jahez app.
- Confirm that you have toggled yourself as “available” in the app.
- Occasionally, order flow can slow down in your specific region or time.

If these steps don’t help, you may want to contact Jahez support directly at their phone number +966 800 124 1220 or email [email protected] for account-specific issues or system status2 6.

Could you tell me a little more about your exact role with Jahez and what you see on your app screen? This will help me provide you with a more targeted solution.

Are you satisfied with the solution I provided so far?

What to do if Jahez orders are not coming?

Thanks for your question about what to do if orders are not coming through on Jahez. I want to help you get back to receiving orders smoothly. Here are some steps you can take to troubleshoot the issue:

1. Check Your Internet Connection: Make sure your device has a stable internet connection. Sometimes intermittent or weak internet can stop new orders from appearing.

2. Enable Location and Permissions: Jahez uses your location to send you orders. On your Android device (version 10), verify that the app has location permission enabled:
- Go to Settings > Apps > Jahez > Permissions
- Allow Location access, and if possible, set it to “Allow all the time” for best results.

3. Availability Status: If you are a delivery partner, make sure your app status is set to “Available” or “Online” so that orders can be assigned to you.

4. App Update: Confirm that you have the latest version of Jahez installed from the Google Play Store, as outdated versions can sometimes cause issues.

5. Clear Cache: Clearing the app cache can resolve hiccups:
- Settings > Apps > Jahez > Storage > Clear Cache

6. Region and Timing: Sometimes order volume can vary by region or time of day. Try checking if orders resume at a different time or in another location if you can.

7. Restart Your Device: A simple restart can refresh the device and app behaviors.

If after all these steps you still don’t see new orders, it might be an issue specific to your account or a temporary service problem. In that case, contacting Jahez support directly can help:
- Phone: +966 800 124 1220
- Email: [email protected]

They can check your account status and any system-wide issues that might affect orders2 5.

Are you satisfied with this guidance, or is there something specific you see in the app that we can address together?

Steps to request a Jahez order refund

Hello! I can guide you on how to request a refund for a Jahez order. Typically, the refund process involves a few straightforward steps:

1. Review the Order and Issue: First, identify the order for which you want a refund and note the specific problem (e.g., wrong item, missing item, or payment issue).

2. Contact Jahez Support: Since Jahez does not usually allow order cancellation or refunds directly through the app after an order is confirmed, the best way is to reach out to their customer support. You can contact them by:
- Email: [email protected]
- Phone: +966 800 124 1220

3. Provide Order Details: When contacting support, share your order number, the issue you faced, and any relevant screenshots or evidence to help them understand and verify your request faster.

4. Refund Processing: If the payment has been processed and Jahez approves your refund, the amount is typically refunded via the original payment method. You will also receive a notification once the refund is processed.

Unlike some apps where you can request an instant refund through the app interface, for Jahez, this support contact step is essential to initiate the refund due to their order and cancellation policy1 2.

If you want, I can help you draft a message or guide you through contacting support. Are you comfortable proceeding this way?

I want to set my account issues please help me

Hello! I’m here to help you sort out any issues with your Jahez account. Could you please tell me a bit more about the specific problems you’re facing? For example:

- Are you having trouble logging in?
- Is there an issue with your payment method or wallet?
- Are you unable to place or receive orders?
- Any error messages showing up?

The more details you provide, the better I can assist you with the right steps. Meanwhile, here’s some general guidance for common account issues:

1. Login Problems: Try resetting your password using the “Forgot Password” option in the app.
2. Payment or Wallet Issues: Check that your payment info is up to date and your wallet balance is correct.
3. App Errors: Clear the app cache or reinstall the app to fix app-related glitches.
4. Account Verification: Sometimes, Jahez requires additional verification—check your email or notifications for any requests.

If these don’t seem related or you’ve tried them already, just let me know what you tried and what’s happening exactly. I’ll guide you further!

Are you satisfied with this approach so far?

Is there an issue with your payment method or wallet

Hi! Regarding your question about whether there is an issue with the payment method or wallet on Jahez, there isn’t any widespread or reported payment system problem currently associated with Jahez publicly. Jahez supports multiple payment options like Mada, credit cards, Apple Pay, and cash on delivery, so typically your wallet or payment method should work fine if set up correctly2.

However, if you are experiencing specific issues such as failed transactions, wallet balance not updating, or errors during withdrawal, these problems are often related to:

- Incorrect or outdated payment info in your app.
- Network connectivity problems when processing payments.
- Temporary system glitches on the app or server side.

To help you best, here are a few steps you can try on your Android 10 device (WebKit browser):

1. Check that your payment method details are up to date in the app wallet section. Remove and re-add the payment method if needed.
2. Confirm your wallet balance is visible and reflects recent transactions.
3. Clear the app cache for Jahez: Settings > Apps > Jahez > Storage > Clear Cache.
4. Restart your device and try the transaction again.
5. If withdrawing money, confirm that any requested KYC (Know Your Customer) verification steps are fully completed in your profile.
6. Check your internet connection stability when trying payments.

If these do not resolve your issue, the best next step is to contact Jahez customer support directly for account-specific help. You can reach them by:

- Phone: +966 800 124 1220
- Email: [email protected]

They can look into your wallet or payment issues in detail and provide assistance specific to your account2 5.

Let me know if you want me to help you with any step or contacting support. Are you satisfied with this information?

Not coming any order

I understand that you’re still not receiving any orders on Jahez. Since there are no specific external reports about outages right now, let’s try to dig a bit deeper into your app and device settings to resolve this. Here are some detailed steps to check:

1. Check Your Availability Status: Make sure you are marked as “available” or “online” in the Jahez app so that orders can be assigned to you.

2. Location Permissions: On your Android 10 device, go to Settings > Apps > Jahez > Permissions, and verify that Location access is enabled. The app relies on location to send orders relevant to your area.

3. Internet Connection: Ensure you have a strong and stable internet connection—try switching between Wi-Fi and mobile data if possible.

4. App Update: Confirm that your Jahez app is updated to the latest version from the Google Play Store.

5. Clear Cache and Data: Sometimes app data can get corrupted. Try clearing the cache or app data from Settings > Apps > Jahez > Storage > Clear Cache (and if needed, Clear Data, but note that clearing data will require you to log in again).

6. Restart Your Device: Give your phone a quick restart to refresh all app processes.

7. Check for Account Restrictions: Sometimes accounts can have temporary holds or restrictions. If you suspect this, contacting Jahez support directly via phone +966 800 124 1220 or email [email protected] may help clarify.

If you’ve done all of the above and no orders are still coming through, it might be a regional order availability issue or something that support can check from their side.

Would you like me to help you draft a message to Jahez support, or guide you through any of these steps? Are you satisfied with this guidance so far?

I want customer care WhatsApp number

Hello! You can contact Jahez customer care on WhatsApp at this number: +966 54 9364158. This is the official WhatsApp contact mentioned for customer inquiries.

Additionally, for phone or email support, you can reach them at:
- Phone: +966 800 124 1220
- Email: [email protected]

If you want, I can help you draft a message to send via WhatsApp to get your issue resolved. Are you satisfied with this info?

I have this number but he don't give answer

I see you’ve tried contacting the WhatsApp number but haven’t received a response. Sometimes these channels can be busy or have delayed replies. In this case, I recommend trying the official Jahez call center at 800 124 1220 or sending an email to [email protected]. These are their primary and most reliable customer care contacts for account or service issues1 2 Privacy.

If you want, I can help you draft a clear message to send via email or phone so your issue gets noticed quickly. Would you like me to assist with that? Are you satisfied with this suggestion so far?

How to reach Jahez customer care

Hi! To reach Jahez customer care, you have a couple of reliable options:

1. Phone: Call their customer service center at +966 800 124 1220. This is usually the fastest way to get direct help.

2. Email: You can send your queries or issues to [email protected]. Make sure to include relevant details like your account info and order number if applicable.

3. Official Website Contact Page: You can also visit their contact page here for more info or updates: Jahez Contact Us.

If you want, I can help you draft a clear message before you contact them to ensure your issue is well understood. Are you satisfied with this information?

How to contact Jahez customer service

Hi! To contact Jahez customer service, you have a few options:

1. Phone: Call their customer care directly at +966 800 124 1220. This is the quickest way to get help.

2. Email: Send your questions or issues to [email protected]. Be sure to include relevant details like your account info or order number for faster assistance.

3. Official Website: Visit their contact page here for more info or updates: Jahez Contact Us.

If you want, I can help you draft a clear message before contacting them to make sure your issue is well explained.

Are you satisfied with this information?

My money wedraw problem