[myBuick] Asking for odometer status to access vehicle status

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Betty Frasier
4 months ago In myBuick
Asking for odometer status to access vehicle status

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! It sounds like you’re trying to access vehicle status in the myBuick app but it’s asking for the odometer status first. To help you better, are you seeing a specific message or prompt in the app related to odometer access or reading? Also, is your vehicle properly connected to the app right now?

Generally, the myBuick app requires the odometer reading to show accurate vehicle status like fuel level, oil life, tire pressure, and other diagnostics. Sometimes the app needs permission or a proper connection to get this info from your vehicle’s system.

Here's a simple step-by-step you can follow to resolve this:

1. Verify Vehicle Selection: Open the myBuick app and ensure the correct vehicle is selected at the top of the screen.

2. Check Connection: Make sure your vehicle is turned on or in accessory mode so it can communicate with the app via OnStar or the connected services.

3. Look for Vehicle Status Tab: Navigate to the “My Vehicle” tab, then tap on “Vehicle Status.” The app should prompt or display the odometer reading here.

4. Enable Permissions: If prompted, allow any permissions for the app to access vehicle data.

5. Refresh the App: Sometimes signing out and back into the app, or force-quitting and reopening it helps refresh the connection.

6. Update the App: Ensure your myBuick app is updated to the latest version compatible with iOS 18.6.

7. Vehicle Compatibility: Double-check if your vehicle model and year support the full features of the myBuick app, including odometer readings.

If after these steps the odometer status still doesn’t show or the app won’t access it, there might be a connection issue or a temporary service disruption.

Would you like me to guide you through more advanced settings or verifying your account and vehicle setup in the app? Or do you want help checking if there are any outages affecting vehicle data reporting?

Also, just to note, more detailed instruction on vehicle status access in the myBuick app can be found here: myBuick App Instructions

Let me know how you’d like to proceed!

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