Hi there! I understand you upgraded to the unlimited subscription on HuntStand, and it’s not reflecting in your account even though the payment went through. Let’s get this sorted out together.

First, can you tell me how you accessed the upgrade—was it through the HuntStand app or the web? Also, have you tried closing and reopening the app or refreshing the web page since the upgrade?

Meanwhile, here are a few steps that usually help resolve this kind of issue:

1. Refresh and Restart: Force close the HuntStand app completely (if using the app), then reopen it. On Windows through WebKit, try refreshing the browser or clearing the cache to ensure you are loading the latest subscription info.

2. Check for Updates: Make sure your HuntStand app and your Windows system browser (WebKit) are fully up to date. An outdated app or browser can cause subscription recognition problems.

3. Log Out and Log In: Sign out of your HuntStand account and then sign back in. This can refresh your subscription status from the server.

4. Confirm Payment Status: Double-check your payment source (such as your bank or app store) to ensure the payment has cleared successfully.

If none of those steps help, sometimes the upgrade can take a little time to process on our side. However, if it’s been longer than an hour or so, we might need to dig deeper.

Could you also let me know whether you see any error messages or if the features you expected with the unlimited subscription are completely missing?

If the problem persists after these steps, I can assist you in contacting HuntStand support directly for account verification and resolution.

Does that all make sense so far? Let me know what you’ve tried and what you see, and we’ll get this fixed!

My bank said it was a reoccurring

Thanks for the info about it being a recurring payment. That means your bank sees the subscription charge happening on a regular basis, but your HuntStand app might still not be recognizing that your unlimited subscription is active.

A few questions for clarity:
- Are you accessing HuntStand on your Windows device via a browser or using the app?
- After the payment, did you try logging out and back into your HuntStand account?
- Are you seeing any indication in your account or subscription section that an upgrade took place?

Since recurring payments can sometimes get out of sync with the app’s subscription status, here’s what I recommend:

1. Verify your subscription status in your account settings: Go to your HuntStand account profile on the web (huntstand.com) and check the subscription section to see if it shows the unlimited plan as active.

2. Clear your browser cache on your Windows device’s browser (WebKit engine). Sometimes cached data prevents the latest subscription status from showing. Here’s how:
- In your browser, press Ctrl+Shift+Delete together
- Choose to clear cached images and files (you don’t have to clear cookies unless you want)
- Reload the HuntStand site and log back in

3. Log out and log back in to force the app/site to refresh your subscription.

4. Confirm that auto-renew is enabled in your payment method or app store subscriptions if applicable, so the recurring payments can continue smoothly.

If those don’t fix the issue, the HuntStand support team can look directly at your account to confirm the subscription status and payments. You can contact them at [email protected] or visit their Help Center here: HuntStand Support Center for further assistance.

Let me know how it goes with these steps or if you want me to help with any of them!