[Epic Solitaire Collection] Today's Challenge (March 1) keeps reloading the same game that is impossible to win

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P Haller
3 months ago In Epic Solitaire Collection
Today's Challenge (March 1) keeps reloading the same game that is impossible to win

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Charlotte Green

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3 months ago

Hi there! I see you're having trouble with the March 1 Today's Challenge in Epic Solitaire Collection—it keeps reloading the same game and the game feels impossible to win. Let's get this sorted out together!

First, to understand better, can you tell me if the challenge simply restarts the exact same puzzle every time you try, or does it seem stuck on a loading screen that repeats? Also, have you tried quitting and reopening the app, or restarting your Mac?

Meanwhile, here are some basics we can try, step-by-step:

1. Restart the App
Close Epic Solitaire Collection completely. On your Mac, press Command + Q to quit the app fully, then reopen it and try the challenge again.

2. Check for Network Issues
Since daily challenges often need to connect online, make sure your internet connection is stable. You can open a browser and load a few websites to confirm.

3. Update the App
Verify if your game version is up to date. Open the App Store, go to Updates, and update Epic Solitaire Collection if an update is available.

4. Clear Game Cache / Reset Progress
Sometimes, corrupted cache or data can cause stuck games. On macOS, this might require deleting certain app support files. If you're comfortable:
- Quit the app.
- Open Finder, press Command + Shift + G, and enter: ~/Library/Application Support/
- Look for any folders related to Epic Solitaire Collection and move them to Trash.
- Relaunch the app (note: this may reset some local settings or progress).

5. Reinstall the App
If the problem persists, uninstall Epic Solitaire Collection by dragging it to Trash, then reinstall it from the App Store.

Can you try these and let me know which steps you’ve already attempted or if anything changes? That way, I can guide you with more targeted advice.

Are you able to share a screenshot or describe exactly what happens when the challenge reloads? That would help a lot!

P
P Haller
3 months ago

restarts the exact same puzzle every time

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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3 months ago

Thanks for that detail! Since the app restarts the exact same puzzle every time for the March 1 Today's Challenge, it sounds like the challenge data might be stuck or not syncing properly.

Let's try a few refined steps to get it working correctly on your Mac with OS X 10.15.7:

1. Force Quit and Reopen the App:
- Press Command + Option + Esc to open the Force Quit Applications window.
- Select Epic Solitaire Collection and click "Force Quit."
- Then, reopen the app and try the challenge again.

2. Check Internet Connection:
Ensure your Mac is connected to the internet since daily challenges need to fetch new data from the server. A poor connection may cause the app to load the same cached challenge.

3. Log Out and Log Back In (if applicable):
If your Epic Solitaire Collection has an account system or linking option, try logging out, quitting the app, then logging back in. This can refresh your challenge data.

4. Clear the App Cache:
Sometimes corrupted cached data causes such issues. On your Mac:
- Quit the app completely.
- Open Finder, then press Command + Shift + G.
- Enter ~/Library/Application Support/ and press Enter.
- Locate the Epic Solitaire Collection folder and move it to the Trash.
- Relaunch the app.

5. Check for App Updates:
Make sure you’re running the latest version of the app from the Mac App Store.

6. Reinstall the App:
If none of the above worked, uninstall the app by dragging it to Trash, restart your Mac, then reinstall it from the App Store.

Would you be comfortable trying steps 1 to 4 first and letting me know what happens? I’m here to help you through each step.

Are you using any account within the app, or did you just dive in as a guest? That info could help me understand the syncing better!

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